F&B & Bar Supervisor — Elevate Guest Experience

Hotel Co 51 UK; Glasgow; On-site; GBP 25,000 - 34,000; Full time

Benefits offered by this job

Health Cash Plan

Discounted room rates

Discount on Food & Beverages

Pension scheme

Twenty eight holidays

Job summary

Hotel Co 51 UK is seeking an F&B & Bar Supervisor to oversee daily operations of Hopscotch restaurant and bar at Courtyard by Marriott Glasgow SEC.

You will lead staff, allocate tasks and drive service excellence to ensure guest experiences exceed expectations. You will recruit, train and motivate a team, maintain HACCP standards and build lasting relationships with guests and partners in a busy hotel setting.

Qualifications

• Open personality and attitude.
• Leader with attention to service, detail and quality.
• Extensive experience in leading positions within hotel, restaurant or meeting business.
• Broad knowledge and a passion of F&B.
• Proficient user of MS Office and hotel and restaurant systems (e.g. MICROS).
• Good knowledge of guest service.
• International experience and training is an advantage.

Responsibilities

• You will manage and distribute work among the staff in the restaurant and the bar
• You will motivate and engage staff in the department through "learning by doing”
• You will make sure that the guest has an experience that exceeds their expectations by delivering a caring and professional service in a relaxed and stylish environment
• You will actively and visibly participate in the daily operations
• You will proactively build a long term relationship with guests and key partners
• You will recruit, introduce and shape a well-functioning team
• You will train and motivate employees so that they handle alcohol responsibly, HACCP standards and serve according to agreed service procedures

Skills

Leadership

Service attitude

Guest service

MS Office

Tools

MICROS

Job description

Hotel Co 51 UK is seeking an F&B & Bar Supervisor to oversee daily operations of Hopscotch restaurant and bar at Courtyard by Marriott Glasgow SEC.

You will lead staff, allocate tasks and drive service excellence to ensure guest experiences exceed expectations. You will recruit, train and motivate a team, maintain HACCP standards and build lasting relationships with guests and partners in a busy hotel setting.