F&B & Bar Supervisor - Guest-Centric Team Leader

Hotel Co 51; Glasgow; Sur place; GBP 26 000 - 32 000; Plein temps

Avantages offerts par ce poste

Health Cash Plan

Discounted room rates for you and your

Discount on Food & Beverages at Courty

Pension scheme

Twenty eight holidays

Résumé du poste

Courtyard by Marriott Glasgow SEC is seeking a hands-on F&B & Bar Supervisor to oversee Hopscotch restaurant and bar operations, ensuring smooth service and top standards.

You will lead staff, manage shifts, train on HACCP and responsible alcohol service, build guest relationships, and contribute to a warm, stylish guest experience. This role requires hospitality leadership with hotel or restaurant background, strong MS Office and MICROS skills, and a passion for guest satisfaction.

Qualifications

• Open personality and attitude.
• Leader with attention to service, detail and quality.
• Extensive experience in leading positions within hotel, restaurant or meeting business.
• Broad knowledge and a passion of F&B.
• Proficient user of MS Office and hotel and restaurant systems (e.g. MICROS).
• Good knowledge of guest service.
• International experience and training is an advantage.

Responsabilités

• Manage and distribute work among the staff in the restaurant and the bar.
• Motivate and engage staff in the department through learning by doing.
• Deliver a caring and professional service to exceed guest expectations in a relaxed, stylish environment.
• Actively and visibly participate in daily operations.
• Proactively build long-term relationships with guests and key partners.
• Recruit, introduce and shape a well-functioning team.
• Train and motivate employees so they handle alcohol responsibly, HACCP standards and serve according to procedures.

Connaissances

Leadership

Staff management

Guest service

F&B knowledge

International experience

MICROS

MS Office

Outils

MICROS

MS Office

Description du poste

Courtyard by Marriott Glasgow SEC is seeking a hands-on F&B & Bar Supervisor to oversee Hopscotch restaurant and bar operations, ensuring smooth service and top standards.

You will lead staff, manage shifts, train on HACCP and responsible alcohol service, build guest relationships, and contribute to a warm, stylish guest experience. This role requires hospitality leadership with hotel or restaurant background, strong MS Office and MICROS skills, and a passion for guest satisfaction.