F&B Assistant - Elevate 3-Rosette Guest Experience

Frasers Hospitality, Malmaison & Hotel Du Vin; Exeter; On-site; GBP 26,000 - 31,000; Full time

Benefits offered by this job

Staff Room Rates at Malmaison & Hotel 

Friends and Family Room Rate 50% off

Discounts on dining 35% off

Apprenticeship programmes

Cycle to work scheme

Healthcare Cash Plans

Referral scheme up to £1500

Uniform provided

Wellness & Campaign Days

Stream pay access

Complimentary stays on anniversaries

The Brain Charity sponsorship

Employee Assistance Programme

Sustainability initiatives

Job summary

Frasers Hospitality Exeter is seeking a Food and Beverage Assistant to support events and the F&B team at Hotel du Vin Exeter. You will help manage service flow, coordinate with the kitchen and restaurant management, and maintain high guest satisfaction in a busy, multi-brand hotel environment.

The role requires passion for hospitality, knowledge of food and beverage, and a flexible shift pattern across 7 days. Staff benefits and career development are highlighted in the package.

Qualifications

• Experience in frontline hospitality or food & beverage is beneficial.
• Strong customer-service focus and guest interaction skills.
• Able to work flexibly across shifts, including evenings and weekends.

Responsibilities

• Assist in the smooth running of events and F&B operations.
• Communicate with Kitchen and restaurant management to ensure seamless guest experiences.
• Maintain standards in a 3 AA rosette environment and deliver high hospitality service.

Skills

Guest service

Hospitality

Communication

Tools

POS system

Job description

Frasers Hospitality Exeter is seeking a Food and Beverage Assistant to support events and the F&B team at Hotel du Vin Exeter. You will help manage service flow, coordinate with the kitchen and restaurant management, and maintain high guest satisfaction in a busy, multi-brand hotel environment.

The role requires passion for hospitality, knowledge of food and beverage, and a flexible shift pattern across 7 days. Staff benefits and career development are highlighted in the package.