F&B Assistant

Focus Hotels Management Limited; Belfast City District; On-site; GBP 19,000 - 23,000; Full time

Benefits offered by this job

Training and development programmes

Clear career progression pathways

Employee-centric culture

Recognition and rewards for excellence

Work-life balance initiatives

Job summary

The Bedford Hotel Belfast, set in the historic Scottish Mutual Building, offers 82 bedrooms, a destination restaurant, café/bar and private dining. The Food & Beverage Assistant will ensure exceptional service across the Bar and Restaurant, delivering warm guest experiences and maintaining high standards.

Key requirements include F&B experience, excellent customer service, flexibility to work shifts (weekends), a friendly personality and strong teamwork. A supportive culture awaits in Belfast.

Qualifications

• Previous F&B experience, ideally within a hotel.
• Excellent customer service, standards-driven and organised.
• Flexibility to work varied shifts including weekends.
• Warm, friendly personality with a genuine hospitality mindset.
• Strong teamwork and collaboration with colleagues.

Responsibilities

• Serve guests in the Bar and Restaurant and maintain service standards.
• Assist with setup and closedown of Bar & Restaurant.
• Familiarise with the menu to answer guest questions.
• Take orders and relay to kitchen and bar promptly.
• Ensure high-standard presentation and cleanliness in all areas.
• Handle cash, till procedures and float in line with procedures.
• Prepare service points for breakfast, lunch or dinner as needed.
• Maintain professional relationships with all hotel departments.

Skills

F&B experience

Customer service

Flexibility

Teamwork

Hospitality passion

Job description

This is your opportunity to play a pivotal role in Belfast's recently opened boutique hotel.

Who Are We?

The Bedford Hotel Belfast is a prestigious boutique hotel set within the iconic Scottish Mutual Building in the heart of the city. With 82 beautifully appointed bedrooms, a destination restaurant, café/bar, and exclusive private dining room, The Bedford Hotel Belfast is setting new standards for hospitality in Northern Ireland.

Role Responsibilities

As a Food & Beverage Assistant, you will be responsible for the day-to-day service within the Bar and Restaurant, ensuring exceptional service standards are delivered and always maintained in line with our guest expectations.

• Assist in creating a warm and welcoming environment for our guests.
• To be responsible for the service and wellbeing of our guests.
• To assist in the set up and closedown of the Bar & Restaurant.
• Familiarise yourself with the menu and as much information about the food and beverage offering available in order to answer any questions guests may have.
• Take food and beverage orders and ensure that orders are communicated to the kitchen and bar promptly and accurately.
• Ensure that the preparation and presentation of each section is of a high standard and is in line with the standards set.
• Maintain a high standard of Restaurant and back of house cleanliness and hygiene practices.
• Ensure all cash, charge, float and till procedures are carried out in line with agreed procedures
• Prepare all back of house service points with regard to expected numbers for breakfast, lunch or dinner requirements as necessary.
• Maintain a professional working relationship with all departments in the hotel.

Key Requirements

• Previous Food & Beverage experience, preferably within a hotel environment.
• Excellent customer service skills, standards driven, good organisational skills.
• Flexibility – to enjoy working different shift patterns and seeing the operation on different days of the week including the weekends.
• A warm and friendly personality.
• Good teamwork skills - we want work to be fun for all our employees.
• Have a genuine interest in providing hospitality to our customer.

What We Offer

At The Bedford Hotel, we believe that exceptional service starts with exceptional people. We offer:

• Training and development programmes.
• Clear career progression pathways and leadership opportunities.
• A supportive, employee-centric culture.
• Recognition and rewards for outstanding performance.
• Work-life balance initiatives.

Why Join Us?

Be part of something special: Join the team at Belfast’s newest boutique hotel.

Innovate and inspire: Work in an environment that encourages new ideas and continuous improvement.

Grow your career: Benefit from professional development opportunities designed to help you thrive.

Ready to Elevate Your Career?