Eyewear Advisor & Optics Specialist

Boots UK; Hereford; On-site; GBP 19,000 - 23,000; Full time

Benefits offered by this job

Quarterly bonus

Employee discounts

Career development

Leave pay and benefits

Flexible benefits

Employee assistance

Job summary

Boots Opticians in-store Retail Assistant role focuses on delivering exceptional customer care while helping customers select eyewear and services. You will greet customers, assist with pre-screening activities for eye-tests, and guide them to the best eyewear solution for their needs.

You will be based in store, report to the store manager, and benefit from Boots’ industry-leading training and development programmes, which include a strong emphasis on service standards and customer satisfaction.

Qualifications

• Passion for customer care
• Desire to learn

Responsibilities

• Greeting customers and building relationships on the shop floor
• Assisting with eye-tests pre-screening activities and eyewear selection
• Providing aftercare, repairs and adjustments for eyewear
• Completing dispensing prescriptions and related admin tasks
• Maintaining shop floor standards

Skills

Customer service

Communication

Teamwork

Willingness to learn

Job description

Boots Opticians in-store Retail Assistant role focuses on delivering exceptional customer care while helping customers select eyewear and services. You will greet customers, assist with pre-screening activities for eye-tests, and guide them to the best eyewear solution for their needs.

You will be based in store, report to the store manager, and benefit from Boots’ industry-leading training and development programmes, which include a strong emphasis on service standards and customer satisfaction.