Eyewear Retail Assistant — Optics & Customer Care

The Boots Company PLC; Broadstairs; On-site; GBP 12,000 - 15,000; Full time

Benefits offered by this job

Discretionary quarterly bonus

Generous employee discounts for you

Clinical and Non-Clinical Career dev.

Enhanced family leave pay

Flexible benefits scheme

TELUS Health counselling

Job summary

The Boots Opticians store in the United Kingdom is seeking a Retail Assistant who will be the first and last point of contact for customers on the shop floor, helping them find eyewear and services. You will learn through our Step Into Optics training, gaining hands-on experience in dispensing, pre-screening, repairs, and store operations while maintaining high standards.

This role reports to the store manager and offers a discretionary bonus, employee discounts, and career development

Qualifications

• Passion for customer care.
• Willingness to learn and develop new skills.

Responsibilities

• Ordering, dispensing and collection of glasses and contact lenses.
• Supporting eye-tests and pre-screening activities.
• Providing aftercare through repairs and adjustments.
• Completing operational and administrative tasks related to dispensing prescriptions.
• Maintaining shop floor standards.

Skills

Customer care

Desire to learn

Retail environment experience

Job description

The Boots Opticians store in the United Kingdom is seeking a Retail Assistant who will be the first and last point of contact for customers on the shop floor, helping them find eyewear and services. You will learn through our Step Into Optics training, gaining hands-on experience in dispensing, pre-screening, repairs, and store operations while maintaining high standards.

This role reports to the store manager and offers a discretionary bonus, employee discounts, and career development