Eyewear Retail Assistant — Customer Care & Optics Support

The Boots Company PLC; Sheffield; Hybrid; GBP 18,000 - 22,000; Full time

Benefits offered by this job

Discretionary bonus

Employee discounts

Career development

Family leave benefits

Flexible benefits

Employee Assistance

Job summary

Boots Opticians in-store is seeking a Retail Assistant who will be the first and last point of contact for customers, listening to their needs and helping them choose eyewear and services. You will greet customers, assist with pre-screening activities and support eye-tests.

Based on the shop floor, you will maintain high store standards, handle dispensing tasks, process orders, and participate in the rewards and benefits available to colleagues through Boots.

Qualifications

• Passion for customer care.
• Desire to learn.

Responsibilities

• Ordering, dispensing and collection of glasses and contact lenses.
• Supporting with eye-tests and pre-screening activities.
• Providing aftercare support through repairs and adjustments.
• Completing operational and administrative tasks associated with dispensing prescriptions.
• Maintaining shop floor standards.

Skills

Customer care

Desire to learn

Job description

Boots Opticians in-store is seeking a Retail Assistant who will be the first and last point of contact for customers, listening to their needs and helping them choose eyewear and services. You will greet customers, assist with pre-screening activities and support eye-tests.

Based on the shop floor, you will maintain high store standards, handle dispensing tasks, process orders, and participate in the rewards and benefits available to colleagues through Boots.