Eyewear Concierge & Optics Assistant

The Boots Company PLC; Brighton; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Quarterly bonus

Employee discounts

Career development

Enhanced parental leave

Flexible benefits

Counselling support

Job summary

The Boots Company PLC is seeking a Retail Assistant for our Boots Opticians store in the UK. You will be the first and last point of contact for customers, helping them choose eyewear and services while building strong relationships on the shop floor.

You’ll develop knowledge through the Step Into Optics training programme, blending workshop learning with hands-on experience to grow in a clinical retail environment.

Qualifications

• Passion for customer care.
• Desire to learn.

Responsibilities

• Ordering, dispensing and collection of glasses and contact lenses
• Supporting with eye-tests and pre-screening activities
• Providing aftercare support through repairs and adjustments
• Completing operational and administrative tasks associated with dispensing prescriptions
• Maintaining shop floor standards

Skills

Customer service

Willingness to learn

Job description

The Boots Company PLC is seeking a Retail Assistant for our Boots Opticians store in the UK. You will be the first and last point of contact for customers, helping them choose eyewear and services while building strong relationships on the shop floor.

You’ll develop knowledge through the Step Into Optics training programme, blending workshop learning with hands-on experience to grow in a clinical retail environment.