Optical Assistant: Customer Care & Eyewear Expert

Boots UK; Bognor Regis; On-site; GBP 21,000 - 25,000; Full time

Benefits offered by this job

Retirement plan

Quarterly bonus

Employee discounts

Career development

Enhanced leave pay

Flexible benefits

Counselling access

Job summary

Boots Opticians in-store is seeking an Optical Assistant to be the first and last point of contact for customers, based in store and reporting to the store manager. You will greet customers, participate in pre-screening activities, and help customers choose eyewear solutions, with a focus on building strong relationships.

You will develop through our Step Into Optics training, gaining hands-on experience on the shop floor, ordering, dispensing, and aftercare.

Qualifications

• Passion for customer care.
• Enthusiasm for learning and personal development.

Responsibilities

• Order, dispense and collect glasses and contact lenses.
• Support with eye-tests and pre-screening activities.
• Provide aftercare support through repairs and adjustments.
• Complete operational and administrative tasks associated with dispensing prescriptions.
• Maintain shop floor standards.

Skills

Customer care

Personal development

Job description

Boots Opticians in-store is seeking an Optical Assistant to be the first and last point of contact for customers, based in store and reporting to the store manager. You will greet customers, participate in pre-screening activities, and help customers choose eyewear solutions, with a focus on building strong relationships.

You will develop through our Step Into Optics training, gaining hands-on experience on the shop floor, ordering, dispensing, and aftercare.