Eyewear Concierge & Optical Assistant

Boots; Newsham; On-site; GBP 12,000 - 18,000; Full time

Benefits offered by this job

Boots Retirement Savings Plan

Discretionary quarterly bonus

Generous employee discounts

Clinical and Non-Clinical Career devel

Enhanced maternity/paternity/adoption/

Flexible benefits scheme

24/7 counselling via TELUS Health

Job summary

Boots Opticians in the United Kingdom is seeking an Optical Assistant to welcome customers, listen to their needs, and guide them to the right eyewear solutions. You will be based in-store, interact with customers from greeting to fitting, and help with pre-screening activities as part of the eye-care journey.

You will also dispense glasses and contact lenses, support eye-tests, provide aftercare, and handle dispensing administration while maintaining high shop floor standards.

Qualifications

• Customer-facing experience or passion for helping customers.
• Willingness to learn optics and product knowledge.
• Friendly and proactive attitude in a retail setting.

Responsibilities

• Order, dispense and collect glasses and contact lenses.
• Support with eye-tests and pre-screening activities.
• Provide aftercare support through repairs and adjustments.
• Complete operational and administrative tasks associated with dispensing prescriptions.
• Maintain shop floor standards and customer service excellence.

Skills

Customer care

Learning mindset

Job description

Boots Opticians in the United Kingdom is seeking an Optical Assistant to welcome customers, listen to their needs, and guide them to the right eyewear solutions. You will be based in-store, interact with customers from greeting to fitting, and help with pre-screening activities as part of the eye-care journey.

You will also dispense glasses and contact lenses, support eye-tests, provide aftercare, and handle dispensing administration while maintaining high shop floor standards.