Eyewear Advisor - Customer Care & Fitting

BOOTS; Crewe; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Quarterly bonus

Employee discounts

Career development

Leave pay (enhanced maternity/paternit

Flexible benefits

Counselling access

Job summary

Boots Opticians in the United Kingdom is seeking a Retail Assistant to be the first and last point of contact for customers, building relationships, greeting customers, and guiding them to eyewear solutions. You may be involved in pre-screening activities for eye-tests and helping customers find the perfect eyewear.

You’ll also handle ordering, dispensing and collection of glasses and contact lenses, support eye-tests and pre-screening, provide aftercare, complete dispensing-related admin, and

Qualifications

• Passion for customer care
• Desire to learn

Responsibilities

• Ordering, dispensing and collection of glasses and contact lenses
• Supporting with eye-tests and pre-screening activities
• Providing aftercare support through repairs and adjustments
• Completing operational and administrative tasks associated with dispensing prescriptions
• Maintaining shop floor standards

Skills

Customer care

Willingness to learn

Retail/clinical experience

Job description

Boots Opticians in the United Kingdom is seeking a Retail Assistant to be the first and last point of contact for customers, building relationships, greeting customers, and guiding them to eyewear solutions. You may be involved in pre-screening activities for eye-tests and helping customers find the perfect eyewear.

You’ll also handle ordering, dispensing and collection of glasses and contact lenses, support eye-tests and pre-screening, provide aftercare, complete dispensing-related admin, and