Eye Casualty Pathway Coordinator - Impactful Admin Role

Uhleicester; Leicester; Hybrid; GBP 15,000 - 23,000; Part time

Job summary

University Hospitals of Leicester NHS Trust is seeking a part-time Eye Casualty Pathway Coordinator to join the Eye Casualty Administration team. You will provide reception, triage referrals, and organise patient notes for clinics, ensuring accurate data entry and timely clinic outcomes.

The role requires strong communication, confidentiality, and IT skills, with the ability to work independently and as part of a team in a high-pressure environment. Training on NHS systems is provided.

Qualifications

• Educated to GCSE standard or equivalent.
• PAS experience
• NHS systems and procedures Outlook, Excel, Word ORMIS Electronic referral system

Responsibilities

• Provide reception cover on a rota basis, booking and registering patients.
• Receive referrals and arrange new and follow-up appointments.
• Ensure full utilisation of clinic slots to support patient flow and service efficiency.
• Record clinic outcomes accurately in paper and electronic systems.
• Undertake general administrative duties to support the patient journey.

Skills

Customer service

Data quality

Telephone handling

Teamwork

Education

GCSE standard or equivalent

Tools

Nervecentre

Medisight

Medirota

Job description

University Hospitals of Leicester NHS Trust is seeking a part-time Eye Casualty Pathway Coordinator to join the Eye Casualty Administration team. You will provide reception, triage referrals, and organise patient notes for clinics, ensuring accurate data entry and timely clinic outcomes.

The role requires strong communication, confidentiality, and IT skills, with the ability to work independently and as part of a team in a high-pressure environment. Training on NHS systems is provided.