Eyewear Concierge & Optical Assistant

Boots UK; Altrincham; On-site; GBP 19,000 - 23,000; Full time

Benefits offered by this job

Boots Retirement Savings Plan

Discretionary quarterly bonus

Generous employee discounts

Clinical and Non-Clinical Career dev. 

Enhanced maternity/paternity/adoption;

Flexible benefits scheme

Access to TELUS Health EAP

Job summary

Boots Opticians in-store is seeking an Optical Assistant to be the first and last point of contact for customers, based in store and reporting to the store manager.

You will work on the shop floor, build relationships by listening to needs and help customers find the right eyewear solution. Tasks include ordering, dispensing and collecting glasses and contact lenses, supporting eye-tests and pre-screening, and completing administrative duties.

Qualifications

• Passion for customer care.
• Enthusiasm for learning and personal development.

Responsibilities

• Order, dispense and collect glasses and contact lenses
• Support with eye-tests and pre-screening activities
• Provide aftercare support through repairs and adjustments
• Complete operational and administrative tasks associated with dispensing prescriptions
• Maintain shop floor standards

Skills

Passion for customer care

Enthusiasm for learning and personal发展

Job description

Boots Opticians in-store is seeking an Optical Assistant to be the first and last point of contact for customers, based in store and reporting to the store manager.

You will work on the shop floor, build relationships by listening to needs and help customers find the right eyewear solution. Tasks include ordering, dispensing and collecting glasses and contact lenses, supporting eye-tests and pre-screening, and completing administrative duties.