Extra Care Reception & Admin Specialist (Part-Time)

Hmsworks; Knowsley; On-site; GBP 15,000 - 18,000; Part time

Benefits offered by this job

Generous annual leave

Health and wellbeing support

Wagestream for financial flexibility

Employee discounts

Job summary

Torus is seeking a friendly Extra Care Administrator for The Maples Extra Care Scheme in Kirkby. This part-time role (25 hours/week, 10:00am–3:00pm, Monday–Friday) focuses on welcoming residents and visitors, delivering efficient admin support and helping run the scheme smoothly.

You will handle reception duties, manage bookings, produce notices, keep records, and support safeguarding and data protection compliance to ensure a safe, caring environment for older residents.

Qualifications

• Experience in reception, administration or front-facing roles.
• Strong IT and communication skills with attention to detail.
• Knowledge of data protection requirements and safeguarding practices.

Responsibilities

• Provide professional reception and customer-focused service to residents, visitors and contractors.
• Manage meeting room bookings and general day-to-day admin tasks.
• Produce newsletters, notices and other communications for residents.
• Maintain electronic filing, records and archiving systems.
• Take minutes at meetings and store documentation securely.
• Support on-site facilities with liaising with external providers.

Skills

Customer service

Administration

IT skills

Confidentiality

Data protection

safeguarding awareness

Tools

Microsoft Word

Microsoft Excel

Job description

Torus is seeking a friendly Extra Care Administrator for The Maples Extra Care Scheme in Kirkby. This part-time role (25 hours/week, 10:00am–3:00pm, Monday–Friday) focuses on welcoming residents and visitors, delivering efficient admin support and helping run the scheme smoothly.

You will handle reception duties, manage bookings, produce notices, keep records, and support safeguarding and data protection compliance to ensure a safe, caring environment for older residents.