Export Supervisor

Right Now Group; Staines-upon-Thames; On-site; GBP 35,000 - 45,000; Full time

Benefits offered by this job

Company pension

29 days holiday

Bonuses based on performance

Job summary

Right Now Group is seeking an experienced Export Supervisor to lead a small export operations team in Staines. You will oversee multimodal exports (Air, Sea, Road and Courier) and ensure CDS submissions, export documentation, and customs procedures are completed accurately and on time.

You will monitor workloads, motivate staff, manage customer enquiries, optimise routing and maintain strong links with overseas agents and shippers while driving departmental profitability.

Qualifications

• Experience supervising or leading a small export operations team.
• Strong knowledge of multimodal exports (Air, Sea, Road and Courier).
• Good understanding of CDS and UK export customs procedures.
• Experience with export documentation including MAWBs and HAWBs.

Responsibilities

• Supervise and motivate a small export operations team, ensuring workloads are managed and enquiries are answered on time.
• Oversee export files across Air, Sea, Road and Courier and ensure shipments comply with ISO procedures.
• Ensure CDS submissions, export documentation and customs procedures are completed accurately and timely.
• Monitor invoicing and file completion to maximise departmental profitability.
• Manage day-to-day operational issues, including routing delays and port congestion.
• Maintain strong communication with overseas agents, handling agents, shippers and consignees.

Skills

Team leadership

Multimodal exports

Export operations

Communication

Attention to detail

Tools

Multifreight SCS

Multished

Job description

Export Supervisor

Right Now Group are recruiting for an experienced Export Supervisor to join a well-established international freight forwarding business based in Staines .

This is an excellent opportunity for an experienced export professional with previous supervisory experience to lead a small operational team and oversee the efficient handling of Air, Sea, Road and Courier export shipments .

Key Responsibilities of a Export Supervisor

• Supervise and motivate a small export operations team, ensuring workloads are managed effectively and all customer enquiries are responded to professionally and on time.
• Oversee export files across Air, Sea, Road and Courier , ensuring shipments comply with company ISO procedures and relevant processes.
• Ensure CDS submissions, export documentation and customs procedures are completed accurately and within required timescales.
• Monitor invoicing and file completion, ensuring accurate costs are processed and departmental profitability is maximised.
• Manage day-to-day operational issues, including routing delays, port congestion and supply chain bottlenecks, taking action to minimise disruption.
• Maintain strong communication with overseas agents, handling agents, shippers and consignees whilst identifying opportunities to improve operational performance.

The Successful Candidate

• Previous experience supervising or leading a small export operations team .
• Strong experience across multimodal exports , ideally covering Air, Sea, Road and Courier.
• Good understanding of CDS and UK export customs procedures .
• Strong knowledge of export documentation, including MAWBs and HAWBs .
• Experience working with freight forwarding systems; knowledge of Multifreight SCS and Multished would be advantageous.
• Strong organisational and communication skills with excellent attention to detail.

Salary & Benefits

Salary: £35,000 - £45,000 per annum, depending on experience.

Location: Staines.

Hours: Monday to Friday, 09:00 - 17:30 .

29 days holiday to start , including 20 days annual leave, birthday day and Bank Holidays, with additional days based on length of service.

Company pension contribution after 3 months.

Additional company performance-related bonuses , subject to company performance.