Export Coordinator

WR Logistics; Braintree; On-site; GBP 32,000 - 39,000; Full time

Job summary

WR Logistics is seeking an experienced Export Freight Coordinator to manage export operations across airfreight and seafreight. You will coordinate bookings, complete export documentation, and liaise with customers, carriers and overseas agents to ensure on-time shipments.

The role requires meticulous attention to detail, strong communication skills, and proficiency with CNS, Destin8 and MultiFreight software. Based in Tilbury, it is a permanent, full-time position with standard hours.

Qualifications

• Two years minimum in export operations (air/sea).
• Experience with export documentation and Certificates of Origin.
• Experience completing customs declarations.

Responsibilities

• Communicate with customers, hauliers, carriers and overseas agents.
• Arrange bookings with shipping lines and air carriers.
• Coordinate collections to meet vessel and flight deadlines.
• Complete customs entries accurately and in line with regulations.
• Prepare export documentation and cargo manifests.
• Coordinate with warehouses for screening and weigh checks.
• Finalize and verify export documentation.
• Monitor shipments to meet vessel/flight schedules.
• Raise invoices and issue pre-alerts to overseas agents.
• Follow up post-delivery to ensure customer satisfaction and identify opportunities.

Skills

Export operations

Attention to detail

Communication skills

Microsoft Office

Team player

English proficiency

Tools

CNS

Destin8

MultiFreight

Job description

Export Freight Coordinator - Tilbury - Up to £35,000

We are seeking an experienced Exports Logistics Executive to manage export operations across airfreight and seafreight. The successful candidate will be responsible for coordinating shipments, completing export and customs documentation, and liaising with customers, carriers, and overseas agents to ensure shipments are handled accurately, compliantly, and on time.

Job type: Permanent

Hours: 09:00 - 17:00 - Monday to Friday

Key Responsibilities

• Communicate effectively with customers, hauliers, carriers, and overseas agents
• Arrange bookings with shipping lines and air carriers
• Coordinate collections, ensuring vessel and flight deadlines are met
• Complete customs entries accurately and in line with regulations
• Prepare export documentation and cargo manifests
• Liaise with warehouses to confirm screening and check-weighing have been completed
• Finalise and verify all export documentation
• Monitor shipments to ensure vessels and flights are met
• Raise invoices and issue pre-alerts to overseas agents
• Follow up post-delivery to ensure customer satisfaction and identify additional service opportunities

Key Requirements

• Minimum of two years' experience in export operations, covering both airfreight and/or seafreight
• Proven experience completing export documentation, including checking country-specific requirements and raising Certificates of Origin where required
• Experience completing customs declarations
• Working knowledge of CNS and Destin8; experience using MultiFreight forwarding software is desirable
• Strong attention to detail with the ability to work accurately under time pressure
• Excellent communication skills with a friendly, professional manner
• Competent in Microsoft Word, Outlook, and Excel
• Strong, dynamic team player
• Excellent English and Maths skills

Additional Information

Due to the dynamic nature of the logistics and freight forwarding industry, the duties and responsibilities outlined above are not exhaustive and may evolve over time.