Export Sales Coordinator

Cameron James; Basildon; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading import and export business is seeking an Export Sales Coordinator to enhance customer service for offshore accounts. The successful candidate will manage order processing, communicate with various departments, and prepare necessary documentation. This role requires strong organizational skills and a good understanding of export documentation.

Qualifications

• Experience with order processing and customer service.
• Ability to manage accounts and communicate effectively.
• Familiarity with export documentation.

Responsibilities

• Process and dispatch orders while managing accounts administration.
• Liaise with Sales Reps and other departments on account inquiries.
• Prepare shipping documentation and ensure compliance with customer requirements.

Skills

Organised

Motivated

Communication

Education

Understanding of export documentation

Tools

Word

Excel

Job description

My client is an international import and export business and is looking to recruit an Export Sales Coordinator to be responsible for maintaining and improving customer service levels for a number of offshore accounts within the group and providing office and sales support to field-based Account Managers.

As the Export Sales Coordinator you will be processing and despatching orders, maintaining accounts administration, ie backorders, booking in deliveries etc and liaising with Sales Reps, other sales co-ordinators and internal departments.

The role will require all enquiries relating to existing/new accounts are dealt with on a daily basis and account requests and acted upon and communicated to the relevant department.

Preparing shipping documentation and ensuring compliance with customer requirements

- Order processing and dispatching

- Processing Sample requests

- Booking in customers via telephone/email

- General sales and consumer calls

- Maintain customer scratch pad notes

- Maintaining back orders

As the Export Sales Coordinator you will need to be highly motivated and organised with word and excel experience preferred. Training will be given on all aspects of the job and you will be working in a small team providing a constant source of back up and assistance.

An understanding export documentation is essential.