Health Services Sales Coordinator

Dr Finlays Private Practice; Birmingham; Remote; GBP 30,000; Full time

Job summary

Dr Finlays Private Practice is seeking a Health Services Sales Coordinator to join their remote team. This entry-level role involves converting enquiries into bookings, supporting marketing efforts, and maintaining a high standard of patient care. Ideal candidates will have some sales experience, excellent communication skills, and an interest in the wellness and healthcare sector with the opportunity for professional growth.

Benefits

Competitive salary

Flexible working setup

Pre-qualified warm leads

Supportive team environment

Qualifications

• Proven experience in sales or telesales within healthcare preferred.
• Confident communicator with a warm approach.
• Highly organized and self-driven.

Responsibilities

• Convert warm leads from enquiries into consultations.
• Collaborate with the marketing team on patient interactions.
• Manage admin duties including bookings and call logs.

Skills

Sales

Customer Conversion

Communication

Organizational Skills

Empathy

Education

Experience in Sales

Interest in Healthcare

Tools

CRM Software

Job description

4 days ago Be among the first 25 applicants

Direct message the job poster from Dr Finlays Private Practice

Long Covid, Lyme Disease & CFS/ME Specialist, Founder, Dr Finlay's Private Practice, Functional Medicine, Medically Unexplained Symptoms, Healthcare…

Location: Remote (with occasional travel to our Birmingham head office)

Sector: Wellness and Private Healthcare

Employment Type: Full-time

Start Date: ASAP

Health Services Sales Coordinator

Location: Remote (with occasional travel to our Birmingham head office)

Salary: £30,000 (Full-Time)

Sector: Wellness and Private Healthcare

Employment Type: Full-time

Start Date: ASAP

The Role:

We are looking for a motivated and professional Health Services Sales Coordinator to join our growing team. Dr Finlay's Private Practice are seeking a new member of their UK based concierge team to provide outstanding service to our UK and international clients. This role focuses on engaging with warm leads, prospective patients who have already shown interest in our services, and guiding them through the next steps. You’ll play a key role in converting enquiries into bookings, supporting the marketing team, and helping us deliver an exceptional patient experience.

Please email head of HR [e-mail] with your CV and covering letter.

*********

Please don’t call us, we are busy enough on the phones already!

Please note this is not an opportunity for recruitment companies as we like to handpick our team for this special role.

*********

Duties and responsibilities:

• Warm Lead Conversion : Call and follow up with warm leads from webinars, our website, and marketing campaigns, helping turn interest into consultations.

• Marketing Collaboration : Work closely with the marketing team to follow up on campaigns, send resources, and provide and compare insights from patient interactions.

• Administrative Duties : Manage call logs, maintain lead databases, support bookings and follow-up processes. This includes managing clinician’s diaries, arranging clinical appointments, taking payments, answering the phone, dealing with queries and maintaining electronic records/filing systems, making calls to request information from service providers e.g. chasing lab or Xray results and referring urgent clinical items to the clinicians or emergency services.

• Improving systems and data management where possible: Taking part in Practice meetings, keeping up to date and undertaking training where requested to upskill. Also, promoting ideas and new technologies you become aware of to the management team.

• Relationship Building : Understand patient needs and clearly communicate the benefits of our services in a friendly, knowledgeable manner. Respond to the needs of patients by offering practical non clinical advice and service options. Caring for patients through communicating in an exemplary way as if they were a member of your family.

What We’re Looking For

• Proven experience in sales, telesales or customer conversion , ideally within healthcare, wellness or a professional service environment.
• A confident communicator with a warm, empathetic approach.
• Highly organised and comfortable using CRM and digital tools.
• An interest or background in medical services, functional medicine, or health and wellness is a strong advantage.
• Self-driven and motivated by targets, with a strong sense of integrity and care for the patient journey.

What You’ll Get

• Competitive base salary of 30k dependant on experience
• A supportive, forward-thinking team with a clear mission to transform people’s health
• Pre-qualified, warm leads – no cold calling
• Flexible working setup and opportunity for professional growth in a premium health brand.
• Insight into private healthcare and patient-centred marketing.

To Apply:

Send your CV and a short cover note explaining why you’re right for this role to [e-mail].

Screening question

Are you legally authorised to work in the United Kingdom?

Are you comfortable commuting to this job's location?

How many years of Sales experience do you currently have?

Do you have outstanding verbal and written English communication skills

Do you have a strong interest in the healthcare sector and a caring attitude towards vulnerable, concerned or anxious clients?

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Health Care Provider

• Industries

  Wellness and Fitness Services

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