Reservations and Sales Coordinator - SW London! Up to £29,000

COREcruitment; London; On-site; GBP 24,000 - 29,000; Full time

Job summary

Une entreprise dynamique dans le secteur de l'hospitalité recherche un coordinateur des réservations et des ventes pour soutenir plusieurs sites à Londres. Ce rôle clé implique la gestion des réservations, l'assistance aux ventes, et la garantie d'une expérience client exceptionnelle. Les candidats doivent avoir une expérience antérieure dans la réservation ou les ventes, avec d'excellentes compétences en communication et une approche proactive des ventes.

Qualifications

• Expérience dans les réservations ou les ventes en milieu hospitalier.
• Compétences communicationnelles solides pour interagir avec les clients.
• Capacité à gérer plusieurs réservations avec attention aux détails.

Responsibilities

• Gérer les réservations pour les six lieux et optimiser les allocations de tables.
• Assister au développement de réservations de groupe et d'événements privés.
• Assurer un service client exceptionnel tout au long du processus.

Skills

Communication

Organisation

Service Client

Vente

Tools

Systèmes de réservation

Logiciels de bureau

Job description

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Reservations and Sales Coordinator - SW London! Up to £29,000, London

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Client:

COREcruitment

Location:

London, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

6863824e4dc8

Job Views:

4

Posted:

29.06.2025

Expiry Date:

13.08.2025

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Job Description:

Reservations and Sales Coordinator – SW London! £29,000

Reservations and Sales Coordinator
Location: SW London, United Kingdom
Salary: Up to £29,000

COREcruitment is working with a dynamic and growing multi-site bar group with six unique venues across London, each offering a vibrant and unforgettable experience. Their venues are known for their creative themes, lively atmosphere, and top-tier hospitality. Whether it's a casual night out, a private event, or a large corporate booking, we pride ourselves on delivering exceptional service with a personal touch.

Key Responsibilities:
• Reservations Management: Oversee bookings across all six venues using our reservation system (e.g., Collins, SevenRooms, or similar), optimizing table allocations and maximizing revenue opportunities.
• Sales Support: Assist in driving group bookings, private hires, and corporate events by identifying upselling opportunities and providing tailored recommendations to clients.
• Guest Relations: Act as a brand ambassador, ensuring all inquiries and reservations are handled with professionalism and warmth, creating a welcoming experience from the first interaction.
• Event Coordination: Liaise with the operations and management teams to ensure smooth execution of private bookings and events.
• Reporting & Administration: Maintain accurate records of reservations, sales data, and customer feedback, supporting management in making data-driven decisions.
• Customer Service: Handle guest inquiries and concerns efficiently, ensuring a high standard of service and guest satisfaction.

Requirements:
• Experience: Previous experience in reservations, sales, or front-of-house roles within a hospitality setting, preferably in a multi-site operation.
• Strong Communication Skills: Confident in engaging with guests and clients over the phone, email, and in person.
• Organizational Abilities: Able to manage multiple bookings across various venues while maintaining attention to detail.
• Tech-Savvy: Comfortable using reservation systems (e.g., Collins, OpenTable, SevenRooms) and office software.
• Sales Mindset: A proactive approach to sales, with the ability to identify and maximize revenue opportunities.
• Flexibility: Willingness to work evenings and weekends when required to support peak periods and special events.