Export & Sales Administrator

Confidential; Accrington; Sur place; GBP 23 000 - 29 000; Plein temps

Avantages offerts par ce poste

Competitive salary

25 days holiday + bank holidays

Company pension scheme

Medicash

Full-time, permanent position

Varied role

Résumé du poste

Isothane in Accrington is seeking an experienced Export & Sales Administrator to join our busy team. You’ll manage UK and international orders from receipt through dispatch, coordinate export documentation, and keep customers informed throughout the order-to-delivery process.

The role requires knowledge of export procedures, logistics coordination with freight forwarders, and proficiency with ERP/MRP and MS Office.

Qualifications

• Knowledge of export procedures and international shipping.
• Experience processing UK and international sales orders in manufacturing, distribution or trading environments.
• Strong organizational skills and attention to detail.

Responsabilités

• Process UK and international customer orders from receipt through to dispatch.
• Enter and manage orders in ERP/MRP system.
• Coordinate export shipments with freight forwarders and logistics providers.
• Prepare and check commercial invoices, packing lists, Certificates of Origin and customs documentation.
• Ensure export documentation meets regulatory and customer requirements.
• Liaise with customers regarding orders, deliveries and shipping queries.
• Monitor order progress and address delays or issues.
• Collaborate with Sales, Production, Warehouse and Logistics to ensure on-time delivery.
• Keep records accurate and up to date.
• Provide support to the Sales team.

Connaissances

Export procedures

International shipping

Order processing

Customer service

Outils

ERP/MRP system

Excel

Outlook

Word

Description du poste

Export & Sales Administrator Accrington Competitive Salary + Benefits

Ready to take your export and sales administration experience to the next level?

Isothane are looking for an experienced Export & Sales Administrator to join our busy team in Accrington. This is a varied and important role, combining UK and international sales administration, customer service and export coordination.

You’ll be the person making sure orders move smoothly from initial receipt through to dispatch, while keeping customers informed and ensuring every piece of export documentation is accurate and compliant.

If you’re organised, commercially minded and already know your way around international shipping and export documentation, this could be a great opportunity to make your mark.

Key Responsibilities of the Export & Sales Administrator:

• Processing UK and international customer orders from receipt through to dispatch.
• Accurately entering and managing orders through the company's ERP/business system.
• Coordinating export shipments with freight forwarders and logistics providers.
• Preparing and checking commercial invoices, packing lists, Certificates of Origin, shipping and customs documentation.
• Ensuring export documentation meets regulatory and customer requirements.
• Liaising with UK and international customers regarding orders, deliveries and shipping queries.
• Monitoring order progress and proactively dealing with delays or issues.
• Working closely with Sales, Production, Warehouse and Logistics to ensure orders are delivered on time.
• Keeping customer and order records accurate and up to date.
• Providing wider administrative and customer support to the Sales team.

What We're Looking For

• Previous experience in Export Sales Administration, Export Coordination or a similar role.
• Strong knowledge of export procedures, international shipping and documentation.
• Experience processing sales orders within a manufacturing, distribution or trading environment.
• Experience working with freight forwarders and logistics providers.
• Excellent organisational skills and exceptional attention to detail.
• Strong communication and customer service skills.
• Good working knowledge of Microsoft Office, particularly Excel, Outlook and Word.
• Experience using an ERP/MRP system.
• Knowledge of customs procedures and international trade regulations.
• The ability to work independently, prioritise effectively and keep multiple orders moving at once.

What's on Offer?

• Competitive salary, dependent on experience
• 25 days holiday + bank holidays
• Company pension scheme
• Medicash
• Full-time, permanent position
• A varied role within a busy UK and international sales environment

Ready for your next move?

If you have solid export administration experience and enjoy being at the heart of the order-to-delivery process, we'd love to hear from you.