Export Sales Administrator

The Best Connection; Royton; On-site; GBP 27,000 - 33,000; Full time

Benefits offered by this job

Competitive salary

Early finish on Fridays

Friendly working environment

Permanent career path potential

Job summary

The Best Connection Bolton is seeking an Export Sales Administrator/Customer Service Representative to join a busy team in Bolton. The role offers a £30,000 per annum salary with a 37.5 hour week, Monday to Thursday 8:30am-5:00pm and Friday 8:30am-2:00pm, plus a Friday early finish.

You will handle customer enquiries, quotations, orders, and export documentation, including Certificates of Origin and insurance certificates. A supportive environment and clear career progression are available.

Qualifications

• Previous customer service or sales administration experience.
• Strong administration and organisational skills.
• Excellent communication skills, both written and verbal.
• Ability to manage multiple tasks and priorities in a fast-paced environment.
• Confident using Microsoft Office and computer systems.
• Experience within manufacturing, logistics, export, or order processing environments would be advantageous.

Responsibilities

• Managing customer enquiries, availability requests, pricing queries, and sample requests.
• Quoting customers and entering quotations onto the system. Raising Certificates of Origin and insurance certificates.
• Creating new customer accounts, product codes, and SKUs.
• Processing customer orders and raising works orders.
• Coordinating transport and liaising with hauliers from quotation through to delivery.
• Preparing dispatch notes, packing lists, certificates of origin, and insurance certificates.
• Managing proforma invoices and export documentation.
• Shipping coordination with customers and internal departments.
• Maintaining order books and updating outstanding order reports.
• Handling customer complaints, investigating issues, and ensuring resolutions are completed.
• Managing product samples and communicating with manufacturing and warehouse teams.
• Liaising with drivers, transport providers, and external suppliers.
• General office and administration duties.

Skills

Customer service

Administration

Communication

Tools

Microsoft Office

Job description

WE'RE HIRING!

Export Sales Administrator

Bolton £30,000 per annum 37.5 Hours Per Week Monday to Thursday: 8:30am - 5:00pm (30-minute unpaid break) Friday: 8:30am - 2:00pm

The Best Connection Bolton is delighted to be recruiting for a Customer Service Representative on behalf of our well-established client based in Bolton. This is an excellent opportunity to join a busy and supportive team in a varied customer-focused role, with the potential for long-term career development.

Must have experience in - Raising Certificates of Origin and insurance certificates.

Key Responsibilities:

• Managing customer enquiries, availability requests, pricing queries, and sample requests
• Quoting customers and entering quotations onto the system. Raising Certificates of Origin and insurance certificates.
• Creating new customer accounts, product codes, and SKUs
• Processing customer orders and raising works orders
• Coordinating transport and liaising with hauliers from quotation through to delivery
• Preparing dispatch notes, packing lists, certificates of origin, and insurance certificates
• Managing proforma invoices and export documentation
• Shipping coordination with customers and internal departments
• Maintaining order books and updating outstanding order reports
• Handling customer complaints, investigating issues, and ensuring resolutions are completed
• Managing product samples and communicating with manufacturing and warehouse teams
• Liaising with drivers, transport providers, and external suppliers
• General office and administration duties

What We're Looking For:

• Previous customer service or sales administration experience
• Strong administration and organisational skills
• Excellent communication skills, both written and verbal
• Ability to manage multiple tasks and priorities in a fast-paced environment
• Confident using Microsoft Office and computer systems
• Experience within manufacturing, logistics, export, or order processing environments would be advantageous

What's On Offer?

• Competitive salary of £30,000
• Early finish every Friday
• Varied and fast-paced role
• Friendly and supportive working environment
• Potential opportunity for a permanent career path

The Best Connection is acting as an Employment Business in relation to this vacancy.