Export Operations Specialist (4-on 4-off)

Warrens; Crick; On-site; GBP 25,000 - 34,000; Full time

Benefits offered by this job

Annual leave 20 days

Pension scheme 4%/4%

Life assurance 2x salary

Employee assistance programme

Eye care vouchers

Reward & recognition

Discount platform

Job summary

Warrens Crick site is recruiting an Export Administrator on a full-time permanent basis to manage orders from initial documentation through to delivery and customer acceptance. You will ensure export licences, documentation and invoicing are accurate, while maintaining high productivity, attendance and customer satisfaction.

The role requires strong organisational and communication skills and experience in export with knowledge of Microsoft Office; familiarity with warehouse operations is

Qualifications

• Previous experience of working in Export and a high-level Administrative role.
• Ability to prioritise workload without supervision.
• Excellent communication skills, both written and verbal.
• Outstanding Customer Service skills.
• Working knowledge of Microsoft Office.
• Excellent reporting skills.
• Knowledge of warehouse operations (desirable).

Responsibilities

• Preparing export quotations accurately and in a timely manner.
• Dealing with all Distributor’s and Customer’s enquiries in a timely and professional manner.
• Arranging transport delivery and monitoring all shipments.
• Preparing and reviewing all shipping documentation for export.
• Liaising with the warehouse to check stock availability and order fulfilment.
• Providing aftersales support to customers.
• Handling customer's enquiries/queries/order updates via telephone and email.
• Produce all necessary transport documents.
• Complete Export Customs declarations.
• Liaising extensively with clients and building successful long term business relationships.
• Liaising with warehouse, transport staff, and customers to maintain accurate stock records.

Skills

Communication skills

Customer service

Prioritisation

Reporting skills

Tools

Microsoft Office

Job description

Warrens Crick site is recruiting an Export Administrator on a full-time permanent basis to manage orders from initial documentation through to delivery and customer acceptance. You will ensure export licences, documentation and invoicing are accurate, while maintaining high productivity, attendance and customer satisfaction.

The role requires strong organisational and communication skills and experience in export with knowledge of Microsoft Office; familiarity with warehouse operations is