Export Administrator

Great Bear; Crick; On-site; GBP 25,000 - 34,000; Full time

Benefits offered by this job

Annual Leave

Pension scheme

Life Assurance

Wellness programme

Eye Care

Reward & Recognition

Employee discounts

Job summary

Culina Group is seeking an Export Administrator at our Crick site to manage orders from initial documentation through to delivery and customer acceptance. You will handle export paperwork, liaise with warehouse and clients, and ensure accurate stock records and on-time shipments.

Key duties include preparing export quotations, responding to inquiries, and producing transport documents. We value excellent communication, strong customer service, and MS Office proficiency in a fast-paced logistics

Qualifications

• Experience in export or administrative roles preferred.
• Excellent written and verbal communication skills required.
• Strong organisational skills and attention to detail."

Responsibilities

• Process orders from preliminary documentation through to delivery and customer acceptance.
• Prepare and review all export shipping documentation.
• Liaise with warehouse, transport staff and clients to ensure accurate stock records and timely shipments.
• Handle export declarations and related licensing as required.
• Provide aftersales support and respond to inquiries via phone and email.

Skills

Customer service

Excellent communication

Microsoft Office

Organisation & planning

Tools

Microsoft Office

Job description

Warrens offer a comprehensive logistics and warehousing service, primarily focused on the needs of major retailers and bakeries.

At Culina Group we have a winning culture, we believe that our culture is one of the reasons our company continues to thrive… A place where you're valued, challenged, and inspired!

Our Crick site have an exciting opportunity for an Export Administrator to join our friendly team on a full time permanent basis.

As an Export Administrator you will be responsible for processing and progressing all orders from preliminary documentation through to delivery and acceptance by the customer, together with all licence/export documentation and invoicing. Ensuring that high levels of productivity, attendance and customer satisfaction are maintained at all times.

Working hours:4 on 4 off, 6am-6pm.

Salary:£29,823 per annum.

Key Duties of anExport Administrator:

• Preparing export quotations accurately and in a timely manner.
• Dealing with all Distributor’s and Customer’s enquiries in a timely and professional manner.
• Arranging transport delivery and monitoring all shipments.
• Preparing and reviewing all shipping documentation for export.
• Liaising with the warehouse to check stock availability and order fulfilment.
• Providing aftersales support to customers.
• Handling customer's enquiries/queries/order updates via telephone and email.
• Produce all necessary transport documents.
• Complete Export Customs declarations.
• Liaising extensively with clients and building successful long term business relationships.
• Liaising with warehouse, transport staff, and customers to maintain accurate stock records.

• Previous experience of working in Export and a high-level Administrative role.
• The ability to prioritise workload without supervision.
• Excellent communication skills, both written and verbal.
• Outstanding Customer Service skills.
• Working knowledge of Microsoft suite.
• Excellent reporting skills.
• Knowledge of warehouse operations (desirable).

As part of our drive to make Warrens a great place to work. We are proud to be an inclusive and diverse organisation where we are committed to employee development and recognising success for hard working performers.

Our dedicated learning and development programmes are open to every employee to give you the opportunity to shape your own future within logistics and continue to work in an environment where team culture thrives.

Our People are the driving force behind our success, which is why we offer a wide range of benefits which include:

• Annual Leave- 20days inclusive of the bank holidays.
• Pension scheme -We want colleagues to enjoy a comfortable retirements so we offer agreat contribution of 4% employee and 4% employer.
• Life Assurance- 2 x your annual salary.
• Wellness -Via our Employee Assistance Programmewe offer immediate access to a confidential telephone counselling and legal information service that operates 24 hours a days, 365 days a year.
• Eye Care Vouchers -We can provide you with substantial savings with free eye tests and discounts on prescription glasses.
• Reward & Recognition -We recognise that employees have gone the extra mile via Employee of the month and year, special recognition and long service awards.
• Everyday discounts- Via our benefit platform you will have access to over 50 retailer discounts for everyday savings!