Export Administrator

Culina Group Limited; Crick; On-site; GBP 27,000 - 33,000; Full time

Benefits offered by this job

Annual Leave 20 days

Pension scheme 4% employee & 4%

Life Assurance 2x salary

Employee Assistance Programme

Eye care vouchers

Rewards & Recognition

Employee discounts

Job summary

Culina Group is hiring an Export Administrator for our Crick site on a full-time permanent basis. You will manage orders from documentation through to delivery, including licence/export paperwork and invoicing, ensuring high productivity and customer satisfaction.

Role operates 4 on 4 off, 7am-7pm. Salary £29,823 per annum. Experience in export, strong admin skills, and good Microsoft Office knowledge are essential.

Qualifications

• Experience in export and administrative role.
• Ability to prioritise workload without supervision.
• Excellent written and verbal communication skills.
• Outstanding customer service skills.

Responsibilities

• Prepare export quotations accurately and promptly.
• Handle distributor and customer enquiries professionally.
• Arrange transport delivery and monitor shipments.
• Prepare and review all export shipping documentation.
• Coordinate with warehouse on stock availability and order fulfilment.
• Provide aftersales support to customers.
• Manage customer enquiries via phone and email.
• Produce transport documents as needed.
• Complete export customs declarations.
• Maintain accurate stock records through liaison with teams.

Skills

Export documentation

Communication skills

Organisational skills

Customer service

Microsoft Office

Tools

Microsoft Excel

ERP system

Job description

Company Description

Warrens offer a comprehensive logistics and warehousing service, primarily focused on the needs of major retailers and bakeries.

At Culina Group we have a winning culture, we believe that our culture is one of the reasons our company continues to thrive… A place where you're valued, challenged, and inspired!

Job Description

Our Crick site have an exciting opportunity for an Export Administrator to join our friendly team on a full time permanent basis.

As an Export Administrator you will be responsible for processing and progressing all orders from preliminary documentation through to delivery and acceptance by the customer, together with all licence/export documentation and invoicing. Ensuring that high levels of productivity, attendance and customer satisfaction are maintained at all times.

Working hours: 4 on 4 off, 7am-7pm.

Salary: £29,823 per annum.

Key Duties of an Export Administrator

• Preparing export quotations accurately and in a timely manner.
• Dealing with all Distributor’s and Customer’s enquiries in a timely and professional manner.
• Arranging transport delivery and monitoring all shipments.
• Preparing and reviewing all shipping documentation for export.
• Liaising with the warehouse to check stock availability and order fulfilment.
• Providing aftersales support to customers.
• Handling customer's enquiries/queries/order updates via telephone and email.
• Produce all necessary transport documents.
• Complete Export Customs declarations.
• Liaising extensively with clients and building successful long term business relationships.
• Liaising with warehouse, transport staff, and customers to maintain accurate stock records.

Qualifications

• Previous experience of working in Export and a high-level Administrative role.
• The ability to prioritise workload without supervision.
• Excellent communication skills, both written and verbal.
• Outstanding Customer Service skills.
• Working knowledge of Microsoft suite.
• Excellent reporting skills.
• Knowledge of warehouse operations (desirable).

Additional Information

As part of our drive to make Warrens a great place to work. We are proud to be an inclusive and diverse organisation where we are committed to employee development and recognising success for hard working performers.

Our dedicated learning and development programmes are open to every employee to give you the opportunity to shape your own future within logistics and continue to work in an environment where team culture thrives.

Our People are the driving force behind our success, which is why we offer a wide range of benefits which include:

• Annual Leave – 20 days inclusive of the bank holidays.
• Pension scheme – We want colleagues to enjoy a comfortable retirements so we offer a great contribution of 4% employee and 4% employer.
• Life Assurance - 2 x your annual salary.
• Wellness – Via our Employee Assistance Programme we offer immediate access to a confidential telephone counselling and legal information service that operates 24 hours a days, 365 days a year.
• Eye Care Vouchers – We can provide you with substantial savings with free eye tests and discounts on prescription glasses.
• Reward & Recognition – We recognise that employees have gone the extra mile via Employee of the month and year, special recognition and long service awards.
• Everyday discounts - Via our benefit platform you will have access to over 50 retailer discounts for everyday savings!