Export Customs Supervisor — Drive Compliance & Team Growth

Dachser Se; Northampton; On-site; GBP 40,000 - 55,000; Full time

Benefits offered by this job

Free Car Parking

25 Days annual leave

Bank holidays

Life Assurance

Employee Discount

Pension Plan

Health Perks

Internal Referral Fees

Long Service Awards

Job summary

Dachser SE in Northampton is seeking an Export Customs Supervisor to lead the export customs team and ensure compliant, efficient operation of road-freight clearances. The role focuses on delivering high-quality service to customers across export processes, with emphasis on training new staff and refining workflows.

Reporting to the Export Customs Manager, you will drive continuous improvement, monitor KPIs, and coordinate with HMRC and other authorities.

Qualifications

• Minimum 2 years’ supervisory experience.
• Minimum 2 years’ experience in a customs-related role.
• Strong knowledge of third-country customs regulations.
• Good understanding of customs procedures and formalities.
• Experience with CDS and related software.
• Excellent communication and analytical skills.

Responsibilities

• Supervise export customs team in a fast-paced environment.
• Cover daily operations in absence of Export Customs Manager.
• Provide compliant customs solutions to meet deadlines.
• Review and improve processes without compromising quality.
• Allocate tasks and oversee daily declaration management.
• Produce and monitor KPIs to ensure targets are met.
• Support team with day-to-day issues and queries.
• Ensure smooth handovers between shifts.
• Maintain compliance with Customs, AEO, and SOPs.
• Collaborate with internal teams, customers and authorities.

Job description

Dachser SE in Northampton is seeking an Export Customs Supervisor to lead the export customs team and ensure compliant, efficient operation of road-freight clearances. The role focuses on delivering high-quality service to customers across export processes, with emphasis on training new staff and refining workflows.

Reporting to the Export Customs Manager, you will drive continuous improvement, monitor KPIs, and coordinate with HMRC and other authorities.