Export Coordinator

Crane Worldwide Logistics LLC; Aberdeen City; On-site; GBP 26,000 - 38,000; Full time

Job summary

Crane Worldwide Logistics LLC is seeking an Export Coordinator in the United Kingdom to coordinate, route, rate, and monitor international shipments from pickup through delivery.

You will deal with clients, customs, and agents; prepare export documents; book cargo; and communicate with customers and partners to ensure timely movement and compliance.

Qualifications

• High school diploma or equivalent; further logistics qualifications are advantageous.
• Experience in air and ocean export operations, freight forwarding, or international logistics preferred.
• Knowledge of international shipping documentation and Incoterms.
• Proficiency with Microsoft Office (Outlook, Excel, Word).

Responsibilities

• Coordinate air and ocean export shipments from booking through final departure.
• Prepare and process export documentation (invoices, packing lists, bills of lading, air waybills, certificates of origin, and customs documentation).
• Book cargo with airlines, ocean carriers, and forwarding partners.
• Communicate with customers, overseas agents, carriers, customs brokers, and transport providers to ensure timely movement of freight.
• Monitor shipment status and resolve delays or service issues.
• Enter shipment information into the freight management system.
• Verify freight charges, prepare quotations when required, and assist with invoicing.
• Maintain complete and accurate shipment files and records.
• Provide customers with shipment updates and documentation as needed.
• Work closely with internal departments to ensure efficient service and customer satisfaction.

Job description

Crane Worldwide Logistics is a leader in supply chain solutions. As a full-service global freight forwarder and contract logistics provider, we help our customers manage the warehouse and transportation needs of their supply chain so they can focus on their business.

The Export Coordinator position is responsible for coordinating, routing, rating, and monitoring international shipments (Air/Road/Ocean) from pick-up through to delivery.

Essential Job Functions

• Deals directly with clients, customs, and agents to ensure the quickest and best movement of cargo throughout the world.
• Coordinate air and ocean export shipments from booking through final departure.
• Prepare and process export documentation, including commercial invoices, packing lists, bills of lading, air waybills, certificates of origin, and customs documentation.
• Book cargo with airlines, ocean carriers, and freight forwarding partners.
• Communicate with customers, overseas agents, carriers, customs brokers, and transport providers to ensure timely movement of freight.
• Arrange pickup, transportation, and delivery of export shipments.
• Monitor shipment status and proactively resolve delays or service issues.
• Ensure compliance with export regulations, customs requirements, and company procedures.
• Accurately enter shipment information into the freight management system.
• Verify freight charges, prepare quotations when required, and assist with invoicing.
• Maintain complete and accurate shipment files and records.
• Provide customers with shipment updates and documentation as needed.
• Work closely with internal departments to ensure efficient service and customer satisfaction.
• Other duties as assigned
• Must possess strong working knowledge of all rules, regulations, governance, and documentation preparations, as it pertains to both Imports and Exports.
• Strong organizational and time management skills.
• Excellent attention to detail and accuracy.
• Effective written and verbal communication skills.
• Ability to manage multiple shipments and deadlines simultaneously.
• Strong problem-solving and customer service skills.
• Ability to work independently and as part of a team.
• Knowledge of airline and ocean carrier procedures is preferred.

Qualifications

• High school diploma or equivalent; additional qualifications in logistics or supply chain are advantageous.
• Previous experience in air and ocean export operations, freight forwarding, or international logistics preferred.
• Knowledge of international shipping documentation and Incoterms.
• Understanding of customs procedures and export compliance requirements.
• Experience using freight forwarding or transportation management systems is an advantage.
• Proficiency in Microsoft Office, particularly Outlook, Excel, and Word.

Working Conditions

• Full-time, office-based position with standard business hours.
• Occasional overtime may be required to meet shipment deadlines.
• Fast-paced logistics environment requiring flexibility and prioritization.