Ocean Freight Export Specialist

Crane Worldwide Logistics; Manchester; On-site; GBP 30,000 - 42,000; Full time

Job summary

Crane Worldwide Logistics in Manchester is seeking an Ocean Export Coordinator to manage international shipments from pickup to delivery. You will coordinate routing, prepare export documents, and track cargo while ensuring accurate invoicing in the global transport system.

Ideal candidates have at least 3 years in ocean freight exports, fluent English, strong communication and customer service skills, and proficiency in Microsoft Office.

Qualifications

• 3 years’ experience in Ocean freight export.
• Confident in closing, innovative, energetic, motivated and flexible.
• Strong communication and customer service skills.
• Fluent level of English, both written and spoken.
• Good knowledge of Microsoft Office.

Responsibilities

• Deals directly with clients, customs and agents to ensure the quickest and best movement of cargo throughout the world.
• Prepares documents necessary to complete export, and customs clearance process.
• Track and trace cargo as necessary to insure proper movement and delivery.
• Proper and correct billing and cost information populated in the global transport management system for accurate invoicing and job costing.
• Communicate with customers regarding disposition of Freight (i.e., tracking & tracing, routing & dispatching, and rate quotations).
• Communicate & correspond with other Company branches and agents for customer satisfaction and ensure excellent service execution.
• Seek the most profitable mode of shipment yet meet customer’s requirement for the movement of freight.
• Daily KPI adherence.

Skills

Strong communication

Client service

Attention to detail

MS Office

Education

Ocean freight export experience (3 years)

Fluent English (written and spoken)

MS Office knowledge

Job description

Crane Worldwide Logistics in Manchester is seeking an Ocean Export Coordinator to manage international shipments from pickup to delivery. You will coordinate routing, prepare export documents, and track cargo while ensuring accurate invoicing in the global transport system.

Ideal candidates have at least 3 years in ocean freight exports, fluent English, strong communication and customer service skills, and proficiency in Microsoft Office.