Shipping and Logistics Coordinator

Office Angels; Wellington; On-site; GBP 35,000 - 42,000; Part time

Benefits offered by this job

25 days holiday + bank holidays

Company pension scheme

Annual company bonus

Cycle2Work scheme

Volunteering days (up to 2)

Enhanced maternity/paternity pay

Employee Assistance Program (EAP)

Death in service

Job summary

Office Angels is seeking a Shipping and Logistics Coordinator in Wellington. The role involves preparing export documentation, coordinating international shipments and maintaining accurate customs records. You will liaise with freight forwarders, couriers and suppliers to ensure timely, compliant deliveries.

The position offers up to 30 hours per week with flexibility on start/finish times. Salary ranges £35,000–£42,000 DOE and an employee-friendly benefits package are included.

Qualifications

• Experience in international logistics, import/export customs and trade compliance.
• Strong knowledge of UK/EU customs procedures, incoterms and commodity classifications.
• Experience managing freight forwarders, couriers and customs brokers.
• Understanding of export controls and sanctions compliance is desirable.
• Excellent communication, problem-solving and stakeholder management skills.

Responsibilities

• Prepare commercial invoices, packing lists and export docs for international shipments.
• Ensure shipping information is accurate and complete before dispatch.
• Maintain import/export and customs records per company procedures.
• Support customs administration including inward processing and temporary exports.
• Coordinate certificates of origin and other origin/destination docs.
• Arrange domestic and international shipments with freight forwarders and couriers.
• Identify cost-saving shipping solutions and investigate delays or queries.
• Develop relationships with freight providers and ensure UK customs compliance.

Skills

International logistics

Import/export customs

Trade compliance

UK/EU customs knowledge

Incoterms knowledge

Stakeholder management

Job description

Job Title: Shipping and Logistics Coordinator

Location: Wellington

Salary: £35,000-£42,000 DOE to be discussed on application

Hours: Up to 30 hours - flexible on start and finish times dependant on the candidate

Benefit Package

• 25 days holiday plus bank holidays
• Company pension scheme
• Annual Company Bonus based on performance
• Cycle2Work scheme
• Up to 2 days per year for volunteering
• Enhanced Maternity/Paternity pay
• Employee Assistance Program (EAP)
• Death in service insurance (4 x salary after probation)

The Company

A successful and growing technology-led manufacturing business that designs and supplies specialist products and solutions to a diverse range of industry sectors. Known for its focus on innovation, quality and customer service, the company offers a collaborative working environment and continues to invest in new technologies, people and processes to support its ongoing growth.

Key Responsibilities

• Prepare commercial invoices, packing lists, and export documentation for international shipments.
• Ensure shipping information is accurate and complete before dispatch.
• Maintain import, export, and customs records in line with company procedures.
• Support customs administration, including inward processing, temporary exports, repairs, warranty returns, and returned goods.
• Obtain and maintain commodity codes, country of origin information, and customs data.
• Coordinate certificates of origin and destination-specific documentation.
• Escalate complex customs, export control, sanctions, and regulatory issues when necessary.
• Arrange domestic and international shipments through freight forwarders, couriers, and logistics providers.
• Obtain freight quotations and identify cost-effective shipping solutions.
• Investigate and resolve shipment delays, customs queries, freight discrepancies, and delivery issues.
• Coordinate product movements between customers, suppliers, repair facilities, and service locations worldwide.
• Review freight invoices and supporting documentation for accuracy.
• Develop and manage relationships with freight forwarders, couriers, and logistics providers.
• Ensure compliance with UK customs requirements and international shipping regulations.
• Follow company procedures relating to customs valuation, commodity classification, country of origin, and Incoterms.
• Maintain shipping and customs records for audits, customer requests, and regulatory compliance.
• Support the onboarding and management of freight forwarders, couriers, and customs service providers.
• Identify opportunities to improve freight costs, documentation accuracy, delivery performance, and customer service.

Knowledge, Skills & Experience

• Experience in international logistics, import/export customs, and trade compliance.
• Strong knowledge of UK/EU customs procedures, commercial invoices, commodity codes, country of origin requirements, and Incoterms.
• Experience managing freight forwarders, couriers, and customs brokers.
• Understanding of export controls, sanctions compliance, and strategic goods regulations.
• Excellent communication, problem-solving, accuracy, and stakeholder management skills.

We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace.

We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more.

By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive.

If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Office Angels UK is an Equal Opportunities Employer.