Experiential Events Coordinator – Heritage Venue

Ampleforth Abbey; Ryedale; On-site; GBP 25,000 - 31,000; Full time

Benefits offered by this job

Pension match

Christmas closure

Historic access passes

Abbey Tea Room

On-site fitness

Job summary

Ampleforth Abbey in Yorkshire is seeking an Events Coordinator to join our Guest Operations team. The role covers coordinating bookings for group tours, conferences and events, acting as the main contact for clients from enquiry to delivery in one of Yorkshire's most distinctive settings.

You will build tailored event packages, manage calendars, prepare quotes and contracts, and work with catering, transport and AV partners.

Qualifications

• At least 2 years' experience in events, hospitality or tourism.
• Excellent organisation and ability to manage multiple bookings.
• Strong written and verbal communication skills.
• Confident with customers and relationship building.
• Practical problem-solver with good IT skills (Word, Excel, Outlook).
• Experience using booking systems, calendars and CRM.
• Ability to work independently and meet deadlines.

Responsibilities

• Coordinate bookings for group tours, conferences and events.
• Respond promptly to enquiries and convert to confirmed bookings.
• Conduct personalised show-rounds for prospective clients.
• Prepare quotes, contracts, invoices and confirmations.
• Coordinate with catering, venues, transport, AV providers.
• Maintain events calendar and avoid scheduling conflicts.
• Hand over event information to operations and track payments.
• Gather post-event feedback and nurture client relationships.

Skills

Organised

People skills

Customer service

Communications

IT skills

Booking systems

CRM software

Independent worker

Tools

Microsoft Word

Excel

Outlook

CRM software

Job description

Ampleforth Abbey in Yorkshire is seeking an Events Coordinator to join our Guest Operations team. The role covers coordinating bookings for group tours, conferences and events, acting as the main contact for clients from enquiry to delivery in one of Yorkshire's most distinctive settings.

You will build tailored event packages, manage calendars, prepare quotes and contracts, and work with catering, transport and AV partners.