Operations & Events Manager - Heritage (National Trust) - #JBD8682

DCA Recruitment; South Yorkshire; On-site; GBP 35,000 - 45,000; Full time

Benefits offered by this job

Accommodation

Job summary

National Trust on the North Derbyshire/South Yorkshire border is launching a landmark heritage venue. We are seeking a hands-on Operations & Events Manager to lead the venue, deliver exceptional weddings and corporate events, and shape day-to-day operations.

You will recruit and lead the venue team, coordinate suppliers, manage guest journeys and budgets, and help grow the events business within a historic estate. Accommodation may be available.

Qualifications

• People-focused, guest-centric approach to service.
• Ability to manage multiple events and guest journeys.
• Strong leadership and team development skills.
• Excellent organisation, detail-orientation and delivery under pressure.
• Ability to balance guest experiences with efficient operations.
• Strategic thinking to grow the events business.

Responsibilities

• Overseeing the day-to-day operation of the estate and venue
• Planning and delivering weddings, private functions, corporate events and celebrations
• Taking events from initial concept through to delivery
• Managing guest journey from enquiry to departure
• Leading and developing the venue team
• Coordinating staffing, resources and suppliers
• Overseeing event setup, service and breakdown
• Maintaining high standards of service, presentation and hospitality
• Supporting budgets, forecasting and commercial performance
• Developing ideas to grow the events business
• Collaborating with designers/contractors on grounds development
• Shaping future direction of the estate

Skills

People Person

Guest Focused

Confident Leader

Organised

Calm Under Pressure

Commercially Aware

Creative & Adaptable

Job description

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Operations & Events Manager - Heritage (National Trust)

North Derbyshire / South Yorkshire Border

£35,000 - £45,000 + potential accommodation

Help us create something exceptional.

We are launching a unique new events and wedding venue within a magnificent Grade II listed historic house set in 12 acres of grounds* on the North Derbyshire/South Yorkshire border.

This is a rare opportunity to join the team at the beginning of an exciting new venture and help shape everything from the guest experience and events programme to the day-to‑day operation and future development of the estate.

The venue will host weddings, private celebrations, corporate events and functions, alongside 8 guest bedrooms and an evolving programme of improvements to the grounds and facilities.

We are looking for a dynamic, hands‑on Operations & Events Manager who can combine excellent operational management with a passion for creating memorable events.

Operations & Events Manager - The Role

You will take a leading role in establishing and running the venue, ensuring the estate operates smoothly while delivering exceptional events and guest experiences.

Operations & Events Manager - You'll be responsible for:

• Overseeing the day-to‑day operation of the estate and venue
• Planning and delivering weddings, private functions, corporate events and celebrations
• Taking events from initial concept and planning through to delivery
• Managing the complete guest journey, from enquiry and booking through to departure
• Leading, motivating and developing the venue team
• Managing staffing, rotas, event planning and operational resources
• Coordinating suppliers, contractors, caterers and external partners
• Overseeing event setup, service and breakdown
• Acting as the key point of contact for clients and guests
• Maintaining consistently high standards of service, presentation and hospitality
• Recruiting, training and developing the team as the business grows
• Managing guest feedback and resolving issues confidently and professionally
• Supporting budgets, forecasting, cost control and commercial performance
• Developing new ideas and opportunities to grow the events business
• Working with external designers and contractors on the development of the gardens and grounds
• Working closely with senior management to shape the future direction of the estate

Operations & Events Manager - About You

• People Person - You naturally build strong relationships with guests, clients, suppliers and colleagues.
• Guest Focused - You anticipate needs, solve problems and take pride in delivering outstanding service.
• Confident Leader - You lead from the front, set high standards and inspire your team by example.
• Organised & Driven - You take ownership, pay attention to detail and make things happen.
• Calm Under Pressure - Events don't always go to plan. You stay composed, make decisions and find solutions.
• Commercially Aware - You understand the importance of balancing exceptional guest experiences with efficient and profitable operations.
• Creative & Adaptable - This is a new venture, so we want someone who brings ideas, embraces change and enjoys building something rather than simply maintaining it.

Operations & Events Manager - Why Join Us?

This isn't simply a management position. It's an opportunity to become part of something right from the beginning and help create a destination that people will want to visit, celebrate at and return to.

You’ll have the opportunity to influence the events, team, guest experience, grounds and future development of a remarkable historic estate.

Operations & Events Manager - Heritage (National Trust) - Salary: £35,000-£45,000 depending on experience

Potential accommodation within the estate may also be available.

If you have the experience, enthusiasm and ambition to help us create something exceptional, we’d love to hear from you.

Visa sponsorship is not available for this position. If you require visa sponsorship, please do not apply.