Experienced Refrigeration Service & Diagnostic Engineer

Secker & Sons Ltd; Norwich; On-site; GBP 42,000 - 45,000; Full time

Benefits offered by this job

Paid travel time

Enhanced overtime rates

20 days' holiday plus bank holidays

Job summary

Secker & Sons Ltd in East Anglia is seeking an Experienced Refrigeration Service & Diagnostic Engineer. The role involves diagnosing, repairing, and maintaining refrigeration and air conditioning systems across various customer sites.

The ideal candidate will have a minimum of 5 years’ experience in commercial refrigeration service, FGAS Category 1 qualification, and strong communication skills. A competitive salary of £42-45k is offered, along with additional perks.

Qualifications

• Minimum 5 years' experience in commercial refrigeration service & maintenance.
• FGAS Category 1 qualified.
• City & Guilds Level 3 Refrigeration & Air Conditioning qualification.
• Hydrocarbon (6187) ticket and CSCS card required.
• Full UK Driving Licence.
• Strong communication skills and flexible working attitude.

Responsibilities

• Diagnose and repair faults in commercial refrigeration and air conditioning systems.
• Carry out planned maintenance and reactive breakdowns.
• Participate in on-call rota for 24-hour breakdown cover.
• Support and mentor junior engineers.
• Deliver excellent customer service.

Skills

Communication skills

Flexibility

Education

FGAS Category 1 Qualified

City & Guilds Level 3 Refrigeration & Air Conditioning

Hydrocarbon (6187) ticket

CSCS card

IPAF and PASMA (desirable)

Tools

Fully equipped, high-spec van

Company tablet for job management

Job description

Experienced Refrigeration Service & Diagnostic Engineer

Location: Based in East Anglia (Norfolk, Suffolk, Essex, or Cambridgeshire)

Salary: £42-45k (experience dependent)

Hours: 40 hours per week + paid travel time and overtime

Job Type: Full-time, Permanent

About the Role

We’re looking for an experienced Commercial Refrigeration Service Engineer to work on a wide range of refrigeration and air conditioning systems across our customer sites. You’ll handle diagnostics, repairs, and maintenance, ensuring each system runs efficiently and reliably.

Key Responsibilities

• Diagnose and repair faults in commercial refrigeration and air conditioning systems.
• Carry out planned maintenance visits and reactive breakdowns.
• Participate in our on-call rota to provide 24-hour breakdown cover.
• Support and mentor junior engineers.
• Deliver excellent customer service and uphold company standards.

Requirements

• Minimum 5 years’ experience in commercial refrigeration service & maintenance.
• FGAS Category 1 Qualified (essential).
• City & Guilds Level 3 Refrigeration & Air Conditioning qualification.
• Hydrocarbon (6187) ticket and CSCS card required.
• IPAF and PASMA desirable.
• Full UK Driving Licence.
• Enhanced DBS check (for school sites).
• Strong communication skills and flexible working attitude.
• 20 days’ holiday plus bank holidays (increasing with service).
• Fully equipped, high-spec van.
• Company tablet for job management.
• Ongoing training and career development.

Why Work for Secker & Sons?

• Established family business with long-serving employees and a supportive team culture.
• Diverse client base covering food retail, hospitality, and education sectors.
• Stable, rewarding career in a company that values professionalism and customer satisfaction.
• Opportunities to work on varied projects across East Anglia and London.

If you’re an experienced Refrigeration Engineer or a skilled technician looking for your next challenge, we’d love to hear from you.

Application

Equality, diversity and inclusion statement and application details would be provided by the employer.