Experienced Casino Dealer

Grosvenor Casinos Limited; London; On-site; GBP 20,000 - 30,000; Full time

Job summary

An exciting opportunity awaits at a leading gaming establishment where you can showcase your exceptional customer service skills as a dealer. This role involves engaging with customers, explaining game rules, and ensuring a safe gaming environment. As part of a vibrant team, you will enjoy a range of benefits, including a generous joining incentive, tips, and discounts at various venues. If you have a fantastic personality, enjoy working in a dynamic environment, and are flexible with your schedule, this position could be the perfect fit for you. Join us and be part of a thrilling gaming experience!

Benefits

£1000 joining incentive

Share of uncapped tips

Premium pay allowance after midnight

Free meal on shift

Opportunity for overtime at 1.5 hours

50% off food and soft drinks

Qualifications

• Must be 18+ with the right to work in the UK.
• A fantastic personality and teamwork skills are essential.

Responsibilities

• Assist customers in gaming and explain game rules to first-time players.
• Prioritize safer gambling and report any concerns to management.

Skills

Customer Service

Gaming Knowledge

Communication Skills

Team Collaboration

Problem Gambling Awareness

Education

PFL Holder

Job description

Job Description

As an experienced dealer you will:

• Acknowledge, welcome and assist customers in gaming
• Understand the games, payouts and who are our high value members
• Connect with first time customers, explaining how the games are run
• Follow guidance from the CADS, gaming supervisor to meet table demand and deliver fantastic service on the gaming floor
• Be aware and hold as a high priority safer gambling - looking out for signs of customers that display problem gambling & inform a manager

As a valued team member, you'll receive a number of benefits, including a £1000 joining incentive*, a share of uncapped tips, premium pay allowance after midnight, free meal on shift, opportunity for overtime at 1.5 hours, an exciting & full social calendar & 50% off food and soft drinks at Mecca and Grosvenor venues.

Qualifications

• A fantastic personality
• Holder of a PFL
• Collaborate and work as part of the wider casino team
• Live our values of Service, Teamwork, Ambition, Responsibility and Solutions
• Have the flexibility and be open to work any time of the day, including nights, weekends & bank holidays
• Applicants must be 18+ & have right to work in the UK

* Our generous £1000 joining incentive is paid out in two installments of £500 after 6 months & 12 months! (Terms & conditions apply).