Experienced Casino Dealer

TN United Kingdom; London; On-site; GBP 20,000 - 30,000; Full time

Job summary

Ein innovatives Unternehmen sucht einen erfahrenen Dealer, der Kundenservice und Teamarbeit in den Mittelpunkt stellt. In dieser spannenden Rolle sind Sie dafür verantwortlich, eine einladende Atmosphäre zu schaffen und sicherzustellen, dass alle Gäste die Spiele verstehen und genießen. Mit einer Vielzahl von Vorteilen, einschließlich eines großzügigen Einstiegsbonus und einem aufregenden sozialen Kalender, ist dies die perfekte Gelegenheit für jemanden, der in der Glücksspielbranche wachsen möchte. Werden Sie Teil eines dynamischen Teams, das sich für hervorragenden Service und Sicherheit einsetzt.

Benefits

£1000 Einstiegsgeld

Unbegrenzte Trinkgelder

Kostenlose Mahlzeiten während der Schicht

50% Rabatt auf Essen und alkoholfreie Getränke

Möglichkeiten für Überstunden

Spannender sozialer Kalender

Qualifications

• Fantastische Persönlichkeit und Teamfähigkeit.
• Flexibel und bereit, zu verschiedenen Zeiten zu arbeiten.

Responsibilities

• Kunden im Spielbereich begrüßen und unterstützen.
• Sicherstellen, dass die Spielregeln und Auszahlungen klar sind.

Skills

Kundenservice

Flexibilität

Teamarbeit

Education

PFL (Personal License)

Job description

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At Grosvenor Casinos, we're committed to becoming the UK's most loved casino group. Our venues are more than just places to play—they're community hubs where people can relax, socialise, and enjoy a safe and welcoming environment. With a diverse range of games, top-notch entertainment, and a fantastic selection of food and drinks, we're here to excite and entertain!

As we embark on an exciting period of growth, there's never been a better time to join our team. We’re committed to customer excellence and ensuring not only our customers but our colleagues are at the heart of everything we do. It's a great time to be part of Grosvenor Casinos as we continue to expand, innovate, and create memorable experiences for everyone.

Job Description

As an experienced dealer you will:

• Acknowledge, welcome and assist customers in gaming
• Understand the games, payouts and who are our high value members
• Connect with first time customers, explaining how the games are run
• Follows guidance from the CADS, gaming supervisor to meet table demand and deliver fantastic service on the gaming floor
• Be aware and hold as a high priority; safer gambling - looking out for signs of customers that display problem gambling & inform a manager

As a valued team member, you'll receive a number of benefits, including a £1000 joining incentive*, a share of uncapped tips, premium pay allowance after midnight, free meal on shift, opportunity for overtime at hours, an exciting & full social calendar & 50% off food and soft drinks at Mecca and Grosvenor venues.

Qualifications

• A fantastic personality
• Holder of a PFL
• Collaborate and work as part of the wider casino team
• Live our values of Service, Teamwork, Ambition, Responsibility and Solutions
• Have the flexibility and be open to work any time of the day, including nights, weekends & bank holidays
• Applicants must be 18+ & have right to work in the UK

* Our generous £1000 joining incentive is paid out in two installments of £500 after 6 months & 12 months! (Terms & conditions apply).