Experienced Casino Cashier

Park Lane Club London; London; On-site; GBP 33,000; Full time

Job summary

A leading company in the gaming and leisure industry is seeking an Experienced Casino Cashier. The role involves providing exceptional customer service, adhering to cash desk procedures, and maintaining accurate company records. The ideal candidate will have a strong work ethic, be organized, and possess experience in banking or finance. Join a dynamic team at a luxury venue in London, with a comprehensive benefits package and a commitment to employee wellbeing.

Benefits

50% off food and beverages across all UK venues

Rewards platform with discounts on travel, retail, and more

Company Sick Pay

Pension

Life Assurance

Referral incentives

Financial advice

Health and wellbeing services

Virtual GP

Cycle to work scheme

Qualifications

• Adhere to Cash Desk procedures and relevant legislation.
• Provide exceptional customer service for a memorable guest experience.
• Handle customer queries and update player tracking.

Responsibilities

• Accurately complete company records and report discrepancies.
• Maintain ATMs and process banking.
• Support company-wide service initiatives and promote teamwork.

Skills

Customer Focus

Organized

Numerate

Articulate

Strong Work Ethic

Personable

Computer Literate

Education

Experience in Banking or Finance

Job description

Join to apply for the Experienced Casino Cashier role at Park Lane Club London.

Who We Are
Metropolitan Gaming Group is a multi-channel gaming and leisure brand catering to city life enthusiasts. We operate Metropolitan Gaming Online and Metropolitan Casinos, committed to delivering exceptional experiences across platforms and venues.

Our ten UK and Egypt destinations include the Empire Casino in Leicester Square and London's luxury Metropolitan Mayfair. We pride ourselves on challenging the status quo and embodying our 'Why Not?' ethos, emphasizing style, innovation, and safety.

Benefits
We value our employees and offer a comprehensive benefits package, including:

• 50% off food and beverages across all UK venues
• Rewards platform with discounts on travel, retail, and more
• Company Sick Pay, Pension, Life Assurance
• Referral incentives, financial advice, health and wellbeing services
• Virtual GP, Season Ticket Loans, Employee assistance program, Cycle to work scheme

Who You Are

• Adhere to Cash Desk procedures and relevant legislation
• Accurately complete company records and report discrepancies
• Handle customer queries and update player tracking
• Maintain ATMs and process banking
• Provide exceptional customer service for a memorable guest experience
• Support company-wide service initiatives and promote teamwork
• Report major incidents and maintain good interdepartmental relationships
• Uphold company values consistently

Required Skills

• Experience in banking or finance
• Strong work ethic and customer focus
• Organized, positive attitude, numerate, articulate
• Personable and computer literate

Desirable But Not Essential

• Experience with NEON, AML/SG policies, cash desk manual
• Possession of a valid PFL

Note: Must be 18+ and authorized to work in the UK.

Position Details

• Salary: £32,822/year
• Type: Permanent, Full-time
• Venue: Metropolitan Mayfair, 16 Old Quebec Street, London, W1H 7AF
• Posted: 3 days ago
• Closing Date: 09/06/2025

Additional Information

• Seniority level: Mid-Senior
• Job function: Other
• Industry: Gambling Facilities and Casinos