Experience Expert: Create Memorable Customer Journeys

Lever, Inc.; Portsmouth; On-site; GBP 15,000 - 22,000; Part time

Benefits offered by this job

Product allowance

Staff discount

Staff sales access

Birthday day off

Job summary

Mulberry in the United Kingdom is seeking an Experience Expert to craft memorable customer experiences through product knowledge and storytelling. You will work in a welcoming store environment and help nurture lasting relationships with customers.

You will be customer-focused, curious about the business, and contribute to Mulberry's Spirit by delivering exceptional service, using CRM tools, and staying connected to the brand's values. Weekend availability and a 12-hour week apply.

Qualifications

• Customer focused approach with emphasis on delivering an engaging in-store experience.
• Able to build and maintain relationships with customers using CRM tools.

Responsibilities

• Create welcoming and fun environment for customers and team.
• Deliver engaging, dynamic and memorable customer experiences in-store.
• Develop and maintain key customer relationships using instore CRM tools.
• Be culturally connected and excited to contribute to Mulberry Spirit.

Job description

Mulberry in the United Kingdom is seeking an Experience Expert to craft memorable customer experiences through product knowledge and storytelling. You will work in a welcoming store environment and help nurture lasting relationships with customers.

You will be customer-focused, curious about the business, and contribute to Mulberry's Spirit by delivering exceptional service, using CRM tools, and staying connected to the brand's values. Weekend availability and a 12-hour week apply.