Experience Delivery Manager (Mat Leave Cover)

American Institute of CPAs; London; Hybrid; GBP 45,000 - 85,000; Full time

Job summary

An innovative organization is seeking a seasoned marketing professional to lead impactful campaigns that enhance member experiences globally. This role involves end-to-end campaign development, ensuring alignment with strategic goals while fostering collaboration across teams. You will engage in user-centric design to create meaningful experiences and leverage your extensive marketing expertise to drive results. Join a diverse team committed to inclusion and continuous learning, where your contributions will shape the future of the accounting and finance profession. This is an exciting opportunity to make a significant impact in a supportive environment.

Benefits

Healthcare

Pension Plan

Annual Leave

Parental Leave

Employee Assistance Program

Flexible Benefits Options

Qualifications

• 7+ years' experience in marketing and digital content management.
• Experience developing digital marketing campaigns across multiple platforms.

Responsibilities

• Deliver high-quality marketing campaigns that meet organizational goals.
• Collaborate with teams to create programs resonating with audience segments.

Skills

Marketing

Digital Content Management

User-Centric Design

Campaign Development

Education

Bachelor's Degree

Job description

About the Role:

You will deliver high quality, relevant experiences including marketing, content and services and solutions that meet the needs of our members/students/clients globally across owned, shared and earned channels. You are responsible for end-to-end marketing campaign development ensuring delivery of campaigns that meet our goals.

You will report to the Director - Experience Delivery. You will work Hybrid remote/in-office and commute to London, UK for in-office days.

You Will:

• Work with leaders in Experience to assign or activate squads. Appoint the squad leader and initiate the working process. Monitor activity from end-to-end to agreed outcomes. Collaborate with the proposition owners and other partners to address any concerns raised.
• Help create programs that meet our proposition strategies that resonate with clearly defined audience segments and meet revenue and Return on Experience Investment targets.
• Write and submit briefs to initiate program development, ensure briefs contain SMART goals that provide complete clarity on required deliverables per channel, dates of delivery, expected audience outcomes and measures.
• Align with the Experience Management Planning function to determine scheduling based on our integrated calendar and capacity planning constraints.

You Have:

• Bachelor's degree

• 7+ years' experience in marketing, digital content management, digital content development or related field.

• Experience creating services, solutions, and stories that provide meaningful experiences to users through user-centric design.

• Experience developing and delivering digital marketing campaigns across multiple platforms/ channels

How We Support You:

We provide flexibility to help you achieve a good work-life balance. You'll be part of a global, diverse team who foster an environment of inclusion and belonging where you are valued for who you are and where you come from.

We offer benefit options in and out of the workplace, including healthcare, pension plan, annual leave, parental leave, an employee assistance program. We care about our employees' welfare and focus our benefits package on the benefits which support your wellbeing. We also recognize that everyone has different priorities, so in addition to our core benefits to support your health we offer flexible options for you to choose benefits that are right for you, your family and your lifestyle.

We believe in non-stop learning and are committed to investing in learning opportunities that help you reach your full potential and support your continued development.

About Us:

At The Association, a Great Place to Work-Certified company, we are transforming the accounting and finance profession. We are future-focused, empowering the world's most accomplished accountants to stay relevant, meet today's demands, and prepare for tomorrow's challenges through quality education, resources, and training.

Learn more about The Association on LinkedIn and our Career Site.

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We are committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.