Exhibitions Operations Lead – Onsite & ROI Focus

William Reed Ltd; England; On-site; GBP 30,000 - 42,000; Full time

Benefits offered by this job

Hybrid working

Pension scheme

Health & wellbeing

Cycle to Work

Electric Car scheme

Life assurance

Volunteering day

Job summary

William Reed Ltd is seeking an Operations Executive in Gatwick to manage exhibitor coordination and on-site delivery for award-winning exhibitions. You will liaise with exhibitors, contractors and venues to translate concepts into operational reality while ensuring health & safety compliance.

You will oversee risk assessments, safety forms, and maintain accurate floor plans and site documentation, delivering smooth operation during build-up, shows and breakdown.

Qualifications

• Experience in events assistant, coordinator, administration or a related role.
• Experience or understanding of delivering events on-site.
• Excellent verbal and written communication skills with the ability to communicate and collaborate effectively within a team and with stakeholders at all levels.
• Strong attention to detail, maintaining high standards of accuracy in all tasks.
• Strong organisation and time management and able to handle multiple priorities simultaneously.
• Fantastic problem-solving ability to identify challenges and implement effective solutions.
• An adaptable approach to respond effectively to changing priorities and requirements.
• Proficient in Microsoft Office (Outlook, Word, Excel, PowerPoint, Teams).

Responsibilities

• Acting as a key point of contact for exhibitors and contractors, answering queries and providing clear, timely guidance
• Onboarding exhibitors and bringing exhibitor stands into operational delivery, including liaising with the venue and relevant suppliers
• Maintaining accurate exhibitor records within internal systems, ensuring all documentation is complete and up to date
• Maintaining accurate and up-to-date technical floorplans
• Supporting the preparation of operational documentation including schedules, manuals and site plans
• Assisting in collating, reviewing and managing risk assessments and health & safety documentation
• Delivering onsite operations during event build-up, live event days and breakdown, including troubleshooting and smooth operational delivery

Skills

Event coordination

On-site delivery

Communication skills

Attention to detail

Time management

Problem solving

Adaptability

Microsoft Office

Tools

Microsoft Office

Job description

William Reed Ltd is seeking an Operations Executive in Gatwick to manage exhibitor coordination and on-site delivery for award-winning exhibitions. You will liaise with exhibitors, contractors and venues to translate concepts into operational reality while ensuring health & safety compliance.

You will oversee risk assessments, safety forms, and maintain accurate floor plans and site documentation, delivering smooth operation during build-up, shows and breakdown.