Exeter Office Administrator — Student Services & Exams

First Intuition; Exeter; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

3FIDays paid leave between Christmas &

25 days annual leave rising to 30 with

Competitive pension

Employee Assistance Programme (EAP)

Private medical scheme

Social activities / work events

Employee discounts

Job summary

First Intuition, a UK-based accountancy training provider, is seeking an individual to join the Exeter office as an Operations Assistant. This full-time, on-site role is the first point of contact for students and tutors and supports the office in day-to-day tasks.

You will manage bookings, materials, exam scheduling, and customer enquiries, working closely with staff to maintain smooth operations. A proactive, detail‑focused team player with strong IT skills is ideal.

Qualifications

• Experience in office or administrative support roles.
• Excellent communication and interpersonal skills.
• Ability to work collaboratively and manage multiple tasks.

Responsibilities

• Processing student bookings via the TMS system.
• Ordering study materials and organising shipments for remote learners.
• Responding to client and tutor queries in a timely, professional manner.
• Answering phone calls and passing messages to the correct person.
• Maintaining and replenishing student areas and supplies.
• Handling exam bookings and invigilation when required.
• Liaising with staff across locations to ensure smooth operations.

Skills

Excellent communication

Proactive

Team player

Attention to detail

Strong IT skills

Tools

Teams

Microsoft Office

Outlook

Job description

First Intuition, a UK-based accountancy training provider, is seeking an individual to join the Exeter office as an Operations Assistant. This full-time, on-site role is the first point of contact for students and tutors and supports the office in day-to-day tasks.

You will manage bookings, materials, exam scheduling, and customer enquiries, working closely with staff to maintain smooth operations. A proactive, detail‑focused team player with strong IT skills is ideal.