Executive VIP Travel Concierge

Hackajob Ltd; Livingston; On-site; GBP 45,000 - 65,000; Full time

Benefits offered by this job

Equity ownership

Vacation days + holidays

Private healthcare or gym allowance

Life Insurance

Relocation support

Work from Anywhere days

Job summary

Perk is seeking an Executive / VIP Business Travel Consultant to deliver seven-star travel service to senior leaders and high-value corporate clients. You will manage complex itineraries with a personalised, relationship-driven approach.

The role requires strong GDS knowledge, experience in premium travel or hospitality, and the ability to handle high-pressure, time-sensitive requests across multiple channels.

Qualifications

• Proven experience delivering high-touch, premium customer service (Executive travel, hospitality, aviation, luxury brands, or similar).
• GDS experience with Amadeus, Sabre, Galileo or similar.

Responsibilities

• End-to-end management of Executive and VIP corporate travel, including air, hotel, ground transport, and bespoke requests.
• Providing expert recommendations aligned to traveller preferences, company policy, and duty of care.
• Handling urgent and high-impact travel disruptions with speed, empathy, and precision.
• Managing multiple channels (phone, chat, email) in a fast-paced Executive Care environment.
• Balancing premium service delivery with operational KPIs such as productivity, handle time, and SLA adherence.
• Building long-term relationships with Executive travellers through consistent, high-quality service.
• Collaborating closely with peers to maintain a high-performance, elite service culture.

Skills

Premium travel

GDS experience

Customer service

Communication

Discretion

Tools

Amadeus

Sabre

Galileo

Job description

Perk is seeking an Executive / VIP Business Travel Consultant to deliver seven-star travel service to senior leaders and high-value corporate clients. You will manage complex itineraries with a personalised, relationship-driven approach.

The role requires strong GDS knowledge, experience in premium travel or hospitality, and the ability to handle high-pressure, time-sensitive requests across multiple channels.