Executive TAM, French-Speaking (Cybersecurity)

Proofpoint; United Kingdom; Remote; GBP 110,000 - 150,000; Full time

Benefits offered by this job

Competitive compensation

Comprehensive benefits

Flexible work environment

Job summary

Proofpoint in the United Kingdom is seeking a Senior Technical Account Manager to partner with enterprise customers, driving measurable security value and cyber resilience. This strategic, executive-facing role operates at the CISO and VP level while maintaining deep technical expertise across Proofpoint deployments.

You will lead adoption plans, orchestrate executive business reviews, and coach customers on cyber resiliency.

Qualifications

• Proven ability to drive measurable business outcomes for enterprise customers—translating technical capabilities into tangible security and business value.
• Executive presence and demonstrated experience engaging at C-suite and VP level, including CISOs, CIOs, and business unit leaders.
• Strategic risk assessment and advisory experience—ability to identify adoption gaps, renewal risks, and security posture vulnerabilities proactively.
• Strong commercial acumen—solid understanding of ARR, renewals, customer lifetime value, and the commercial dimensions of customer success.
• Experience building and executing customer success and adoption strategies at scale.
• Ability to translate technical capabilities into business value narratives tailored to executive audiences.

Responsibilities

• Drive business outcomes aligned to customer security and ROI across Proofpoint investment.
• Serve as a strategic risk advisor—identifying renewal, adoption, and security posture risks before they impact the customer.
• Act as an executive consultant—building trusted relationships at CISO/VP level, delivering strategic insights and forward-looking recommendations.
• Architect adoption and value realization plans that ensure customers maximize the full breadth of their Proofpoint deployment.
• Coach customers on cyber resiliency strategy—aligning Proofpoint capabilities to their broader security framework and organizational risk tolerance.
• Lead executive business reviews and strategic planning sessions, articulating security value in business terms.
• Maintain technical expertise across the Proofpoint platform—staying current on product capabilities, integrations, and roadmap.
• Understand the customer’s unique security goals, business requirements, network configuration, and Proofpoint deployment; proactively make recommendations to improve security posture and system performance.
• Act as a technical advocate to manage and monitor interactions with the Proofpoint technical support team, proactively escalating issues and feature requests.
• Conduct proactive health checks and provide system performance recommendations aligned to the customer’s deployment.
• Provide insight on industry trends, the security landscape, best practices, and product roadmaps affecting the customer’s business.
• Assist customers with setting goals and success criteria for their Proofpoint deployment, and provide reports to track key metrics and progress.
• Conduct weekly status calls, monthly management calls, and periodic executive-level business reviews.

Skills

Executive presence

Strategic risk advisory

ARR & renewals

Customer success strategy

Business value storytelling

C-suite engagement

Tools

Linux

SMTP

MySQL

Windows

Active Directory

MS Exchange

Job description

Proofpoint in the United Kingdom is seeking a Senior Technical Account Manager to partner with enterprise customers, driving measurable security value and cyber resilience. This strategic, executive-facing role operates at the CISO and VP level while maintaining deep technical expertise across Proofpoint deployments.

You will lead adoption plans, orchestrate executive business reviews, and coach customers on cyber resiliency.