Executive Support Officer — Confidential Admin for Directors

West Lancashire Borough Council; Ormskirk; On-site; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Competitive salary

Generous annual leave entitlement

Local Government Pension Scheme access

Work–life balance policies

Personal development opportunities

Job summary

West Lancashire Borough Council is seeking an Executive Support Officer to provide confidential administrative support to Directors, Assistant Directors and Chief Officers. You will be the first point of contact for enquiries, coordinate meetings and events, and manage correspondence and records with a focus on customer service.

The role requires a 36-hour week, some flexibility outside core hours, and occasional travel to other Council sites.

Qualifications

Responsibilities

• Provide professional and confidential administrative support to Directors, Assistant Directors and Chief Officers.
• Act as a first point of contact for enquiries and correspondence.
• Organise and coordinate meetings and events, including preparing agendas and supporting documentation.
• Process and monitor correspondence and incoming mail, ensuring timely responses.
• Maintaining accurate records and delivering a high standard of customer service.

Job description

West Lancashire Borough Council is seeking an Executive Support Officer to provide confidential administrative support to Directors, Assistant Directors and Chief Officers. You will be the first point of contact for enquiries, coordinate meetings and events, and manage correspondence and records with a focus on customer service.

The role requires a 36-hour week, some flexibility outside core hours, and occasional travel to other Council sites.