Executive Support Officer

West Lancashire Borough Council; Ormskirk; On-site; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Competitive salary

Generous annual leave entitlement

Local Government Pension Scheme (LGPS)

Work–life balance policies

Personal development opportunities

Job summary

West Lancashire Borough Council is seeking an Executive Support Officer to join our Executive Support Team, providing high-quality confidential administrative support to Directors, Assistant Directors and Chief Officers across the organisation. You will help coordinate meetings, manage correspondence and support key activities to ensure services run smoothly.

The role suits an organised, proactive administrator who thrives in a busy environment and is capable of building strong working

Qualifications

• Experience providing confidential administrative support to senior staff.
• Strong organisational and prioritisation skills in a busy office.
• Excellent written and verbal communication abilities.
• Ability to build positive relationships across the organisation.
• Proven discretion with sensitive information and data.
• Ability to work both independently and as part of a team.

Responsibilities

• Provide professional confidential administrative support to Directors and Chief Officers.
• Act as a first point of contact for enquiries and correspondence.
• Organise and coordinate meetings and events with agendas and papers.
• Process and monitor correspondence with timely responses.
• Maintain accurate records and deliver high customer service standards.

Skills

Administrative experience

Highly organised

Confident communication

Builds relationships

Discretion with confidential info

Team player

Independent worker

GCSE English & Maths

NVQ Level 2 in Business Administration

Experience supporting senior managers

Education

NVQ Level 2 in Business Administration

GCSE English and Maths (or equivalent)

Job description

• HR-0085-26-R-R Executive Support Officer

ClosingDate: 23.59 hours BST on Sunday 20 September 2026

Reference: HR-0085-26-R-R

Why Us?

Are you an organised and proactive administrator who enjoys working in a busy environment where no two days are the same?

We're looking for an Executive Support Officer to join our Executive Support Team, providing high-quality support to senior leaders across the organisation. This is a varied and rewarding role where you'll help coordinate meetings, manage correspondence, support key activities and play an important part in ensuring services run smoothly.

This is an excellent opportunity for someone looking to develop a career in executive support and gain valuable experience working closely with senior managers in a professional and supportive environment.

About the Role

As an Executive Support Officer, you will provide confidential administrative support to Directors, Assistant Directors and Chief Officers, helping them manage priorities and work effectively.

Key responsibilities include:

• Provide professional and confidential administrative support to Directors, Assistant Directors and Chief Officers.
• Act as a first point of contact for enquiries and correspondence
• Organise and coordinate meetings and events, including preparing agendas and supporting documentation.
• Process andmonitorcorrespondence and incoming mail, ensuringtimelyresponses.
• Maintaining accurate records and delivering a high standard of customer service.

About You

We are looking for someonewho:

• Has administrative experience in a busy office environment
• Is highly organised and able to manage competing priorities
• Communicates confidently and professionally, both written and verbally
• Build positive working relationships with a wide range of people - Demonstrates resilience, adaptability, and a positive attitude
• Handles confidential information with discretion
• Works well both independently and as part of a team
• GCSE English and Maths (or equivalent) or relevant experience
• Administrative experience with strong organisational skills
• NVQ Level 2 in Business Administration (or equivalent)
• Experience supporting senior managers

What We Offer

We pride ourselves on being a friendly, supportive employer and offer a range of benefits designed to suit your needs. These include a competitive salary, generous annual leave entitlement, access to the Local Government Pension Scheme, work–life balance policies, and opportunities for personal development.

Working Requirements

• Standard working week of 36 hours, Monday to Friday.
• Occasional flexibility to support the Executive Support Team, including work outside normal office hours.
• Ability to travel to other Council sites as required.

The successful applicant will be required to undergo security checks as part of the Baseline Personnel Security Standard for accessing Government records. This will include a Basic DBS check.

If you are disabled or your last employer was the armed forces, and you meet all the essential criteria of the post, you will; be guaranteed an interview.