Executive Support Officer

Royal Borough of Kensington and Chelsea; London; On-site; GBP 30,000 - 40,000; Full time

Job summary

Join a leading council as an Executive Support Officer, providing essential support to senior leaders while contributing to the local community. This role requires excellent organisational and communication skills, with opportunities for learning and development in a supportive team environment.

Benefits

Learning and Development Opportunities

Supportive Team Environment

Qualifications

• Proven experience in diary management, event coordination, and financial admin.
• Ability to juggle multiple priorities and solve problems proactively.

Responsibilities

• Provide day-to-day support to senior leaders in managing diaries and inboxes.
• Coordinate meetings, prepare agendas, and manage correspondence.

Skills

Organisational Skills

Communication

Emotional Intelligence

Education

Experience in Administrative Responsibilities

Tools

Microsoft Office

Job description

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Job Description

As an Executive Support Officer at the Royal Borough of Kensington and Chelsea Council (RBKC), you’ll be the steady hand behind the scenes, helping senior leaders stay organised and focused on delivering for our residents.

Working Style

You’ll be based in the Borough for a minimum of three days a week, playing a key role in serving the local community. Whether you’re working on the frontline or behind the scenes, you’ll be part of a dedicated team making a real difference to residents’ lives.

What You’ll Be Doing

As an Executive Support Officer, you’ll provide reliable, day-to-day support to up to two senior leaders in the Housing and Social Investment Directorate. You’ll take care of the details – managing diaries and inboxes, arranging meetings, preparing papers and following up on actions – so that they’re well-organised and ready for whatever comes their way.

This role requires excellent organisational and communication skills. You’ll coordinate meetings, prepare agendas, screen calls, manage correspondence, and track urgent requests. You’ll also support team activities such as planning staff events, processing invoices, onboarding new starters, and handling queries from residents or Members promptly and professionally.

Key Qualities

• Confident working with others and representing the team professionally
• Discretion and attention to detail, especially when handling sensitive information

What You’ll Bring

Proven experience in administrative responsibilities such as diary management, event coordination, financial admin, and minute taking. Ability to juggle multiple priorities, solve problems proactively, and anticipate the needs of your supportees.

Excellent communication skills at all levels, emotional intelligence, and proficiency in Microsoft Office applications including Word, Excel, Outlook, PowerPoint, SharePoint, and Teams. Experience in an executive or business support role in a fast-paced environment is preferred but transferable skills are also welcome.

Why Join Us

Be part of a friendly, supportive team with opportunities for learning and development. Our purpose is to serve, support, and empower our community. We foster a workplace culture where everyone feels valued, inspired, and encouraged to think differently. We support your growth and provide the tools to help you thrive.

About Us

Kensington and Chelsea is home to diverse communities and thriving local businesses. Our work focuses on supporting residents, creating a fairer, safer, and greener borough. We are committed to delivering services with care and integrity, listening to our residents, and working together to improve the community.

Interview Details and Role Requirements

Interviews will be held on 28th and 29th May 2025.

Ready to Join?

If you share our values and have the skills to contribute, we’d love to hear from you. Please apply online, explaining how you meet the requirements in the person specification and job description.

We reserve the right to close or extend the vacancy early depending on application volume. We are committed to equality, diversity, and accessibility, and are a Disability Confident Employer.