Executive Support Officer

Royal Borough of Kensington and Chelsea; London; Hybrid; GBP 30,000 - 50,000; Full time

Job summary

Join a dedicated team as an Executive Support Officer, where your organizational skills will shine in supporting senior leaders at a vibrant council. This role is pivotal in ensuring effective operations, from managing diaries to coordinating events. You'll be part of a community-focused organization, committed to making a real difference in residents' lives. With a supportive team environment and opportunities for professional growth, this position promises a rewarding experience while you help deliver outstanding services. If you're proactive and thrive in a dynamic setting, this is the perfect opportunity for you.

Qualifications

• Proven experience in administrative responsibilities.
• Confident juggling multiple priorities and solving problems.
• Clear and professional communication at all levels.

Responsibilities

• Provide day-to-day support to senior leaders.
• Manage diaries, arrange meetings, and prepare papers.
• Coordinate meetings and handle sensitive information.

Skills

Diary Management

Event Coordination

Financial Administration

Minute Taking

Communication Skills

Problem Solving

Emotional Intelligence

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Microsoft PowerPoint

Microsoft SharePoint

Microsoft Teams

Job description

Job Description

As an Executive Support Officer at the Royal Borough of Kensington and Chelsea Council (RBKC), you’ll be the steady hand behind the scenes, helping senior leaders stay organised and focused on delivering for our residents.

Working Style

You’ll be based in the Borough for a minimum of three days a week, playing a key role in serving the local community. Whether you’re working on the frontline or behind the scenes, you’ll be part of a dedicated team making a real difference to residents’ lives.

What You’ll Be Doing

As an Executive Support Officer, you’ll provide reliable, day-to-day support to up to two senior leaders in the Housing and Social Investment Directorate. You’ll take care of the details – managing diaries and inboxes, arranging meetings, preparing papers and following up on actions – so that they’re well-organised and ready for whatever comes their way.

This is a role where your organisational and communication skills will really shine. You’ll help coordinate meetings, prepare agendas, screen calls, manage correspondence and keep track of urgent requests. You’ll also support wider team activity – from planning staff events and processing invoices, to helping onboard new starters and making sure queries from residents or Members are handled on time and to a high standard.

You’ll work closely with people across the council, as well as with residents and partners, so it’s important you’re confident working with others and representing the team professionally. Discretion and attention to detail are key, as you’ll often be handling sensitive information.

In short, your work will make a real difference to how the directorate runs – and help us deliver a better service to the community.

For further details, please review the Job Description and Person Specification here.

What You’ll Bring

You’ll bring proven experience in a wide range of administrative responsibilities – from diary management and event coordination to financial admin and minute taking. You’ll be confident juggling multiple priorities, solving problems on the go and anticipating the needs of those you support.

You’re someone who communicates clearly and professionally at all levels, with the emotional intelligence to work with discretion and build strong relationships. You’ll be tech-savvy and fully proficient in Microsoft Office applications, including Word, Excel, Outlook, PowerPoint, SharePoint and Teams – and comfortable guiding others in their use too.

Ideally, you’ll have worked in an executive or business support role before, especially in a fast-paced, cross-functional environment. But if you have transferable skills and the right mindset, we welcome your application.

Why join us

You’ll be part of a friendly and supportive team, with access to opportunities to learn from across the wider directorate.

At RBKC, our work is guided by a clear purpose: to serve, support and empower our community. We’re building a workplace culture where people feel valued, inspired and encouraged to think differently. In return for your hard work and commitment, we’ll support your development and make sure you have the tools to thrive.

About Us

Kensington and Chelsea is home to diverse communities, thriving businesses and unique local places. Everything we do is focused on supporting our residents, strengthening our approach and creating a fairer borough.

As a competent and caring Council, we take pride in our work every day, ensuring our services are delivered with care and competence. We listen to our residents, act with integrity and work together to build a borough that is greener, safer and fairer for all.

Everything we do is aimed at making life fairer, safer and more sustainable for everyone who lives here. In this role, you’ll play a vital part in that mission – ensuring our leadership team has the support it needs to deliver outstanding services for our residents.

Interview Details And Role Requirements

Interviews will be held on 28th and 29th May 2025.

Ready to join us?

We’re all in – are you? If you share our values and have the skills to contribute, we’d love to hear from you.

Please apply online explaining how you meet the requirements set out in the person specification and job description.

We reserve the right to extend or close this vacancy early without warning subject to the volume of suitable applicants.

We are committed to promoting equality and respecting diversity and welcome applications from all sections of the community.

We are a Disability Confident Employer – committed to ensuring that our recruitment and selection process is inclusive and accessible.