Executive Support & Governance Lead

Factory International; Manchester; Hybrid; GBP 35,000 - 37,000; Full time

Job summary

Factory International is seeking an Executive Support Manager to lead the Executive Support function and deliver a high-quality, professional service to the Executive Team. You will manage and develop the support team, coordinate governance activities and ensure effective records management across the organisation.

The role focuses on planning, resilience, continuous improvement and stakeholder engagement, with a strong emphasis on governance, risk management and the use of digital tools,

Qualifications

• Significant experience leading Executive Support, Office Management or Senior Administrative Support functions.
• Experience managing, motivating and developing administrative or support teams.
• Experience coordinating senior leadership, Board and Committee administration activities.

Responsibilities

• Lead, develop and manage the Executive Support Team to deliver high-quality, professional service.
• Oversee governance, meeting administration and board/committee coordination.
• Plan workloads, allocate resources and ensure business continuity with resilience.
• Monitor performance, risks and reporting to support decision-making.
• Promote effective records management and information governance across the organisation.
• Drive continuous improvement in admin processes and use of digital/AI-enabled solutions.

Skills

Organisational skills

Planning and prioritisation

People management

Communication skills

Analytical and problem-solving

Process improvement

Digital administration

Tools

Microsoft Office

Documentation management

Job description

Factory International is seeking an Executive Support Manager to lead the Executive Support function and deliver a high-quality, professional service to the Executive Team. You will manage and develop the support team, coordinate governance activities and ensure effective records management across the organisation.

The role focuses on planning, resilience, continuous improvement and stakeholder engagement, with a strong emphasis on governance, risk management and the use of digital tools,