Executive PA & Operations Partner for Director

PooleBournemouth; Ferndown; On-site; GBP 25,000 - 35,000; Full time

Job summary

Resolve Property Group Ltd is seeking a highly organised Director's Personal Assistant / Operations Assistant to work directly with the Director and support day-to-day operations of a busy property services company in Ferndown.

This role goes beyond answering emails; you will own tasks, solve problems, and help reduce the Director's workload. Responsibilities include diary management, coordinating teams, appointments, quotations, invoices, and keeping records, with a trusted, proactive mindset.

Qualifications

• Extremely organised and able to manage multiple tasks.
• Experience in PA/office management or operations is beneficial.
• Comfortable with telephone, WhatsApp and email communications.

Responsibilities

• Managing the Director's daily diary, appointments and priorities
• Coordinating installation teams, surveyors and sales representatives
• Organising customer appointments and job schedules
• Speaking professionally with customers by telephone, WhatsApp and email
• Preparing and sending quotations, invoices, contracts and completion paperwork
• Keeping track of deposits and outstanding customer balances
• Booking hotels, scaffolding, skips, waste facilities and other job requirements
• Liaising with suppliers and helping arrange materials
• Following up outstanding jobs and customer queries
• Keeping records and job information organised
• Helping coordinate leads and sales appointments
• Taking care of smaller problems before they reach the Director
• Generally being the Director's right-hand person and helping keep the business organised

Skills

Highly organized

Excellent communication

Multitasking

Discretion and trust

Job description

Resolve Property Group Ltd is seeking a highly organised Director's Personal Assistant / Operations Assistant to work directly with the Director and support day-to-day operations of a busy property services company in Ferndown.

This role goes beyond answering emails; you will own tasks, solve problems, and help reduce the Director's workload. Responsibilities include diary management, coordinating teams, appointments, quotations, invoices, and keeping records, with a trusted, proactive mindset.