Executive OEM Partnerships & Growth Lead

British Gas; Cardiff; On-site; GBP 60,000 - 90,000; Full time

Job summary

British Gas is seeking an Executive Relationship Manager to lead a portfolio of OEM partnerships. You will build trusted relationships with senior stakeholders, drive long-term partner success, and ensure delivery of customer, commercial and operational outcomes.

The role spans governance, growth opportunities, contract interpretation and cross-functional collaboration to realise value. You will coordinate across Commercial, Operations, Finance, Legal, Risk, Regulatory, Marketing and Digital

Qualifications

• Significant experience in relationship management in OEM, strategic account management, partnerships or commercial management within a complex organisation.
• Demonstrable success managing senior external stakeholders and multi-year commercial relationships.
• Strong commercial acumen, with the ability to interpret contracts, business cases, performance data and financial outcomes.
• Experience leading governance forums, managing escalations and coordinating delivery across matrix teams.
• Ability to identify and develop growth opportunities while protecting customer, commercial and regulatory outcomes.
• Excellent written and verbal communication, with the judgement to provide clear recommendations and concise senior updates.
• Experience in a regulated, service-led, insurance, energy, home services or OEM environment would be advantageous.

Responsibilities

• Own and develop our OEM strategic partnerships, acting as the primary relationship lead and trusted advisor to senior partner stakeholders.
• Drive partner success by ensuring contractual commitments, customer outcomes, service performance and commercial objectives are delivered.
• Lead governance and regulatory oversight, including performance reviews, executive steering forums, risk management and compliance activities.
• Use performance insights to identify opportunities for growth, improvement and value realisation, while holding internal and external stakeholders accountable for agreed outcomes.
• Develop and execute account plans that support partner retention, renewal and long-term commercial success.
• Identify and progress new growth opportunities, including proposition development, cross-sell, upsell and strategic expansion initiatives.
• Manage partnership risks, escalations and remediation plans, ensuring customer, regulatory and reputational considerations are effectively addressed.
• Coordinate cross-functional teams across Commercial, Operations, Finance, Legal, Risk, Regulatory, Marketing and Digital functions to deliver successful partnership outcomes.
• Provide clear, decision-ready updates to senior leaders on partnership performance, relationship health, risks and opportunities.
• Support the onboarding and successful integration of new strategic partners as the partnership portfolio grows.

Job description

British Gas is seeking an Executive Relationship Manager to lead a portfolio of OEM partnerships. You will build trusted relationships with senior stakeholders, drive long-term partner success, and ensure delivery of customer, commercial and operational outcomes.

The role spans governance, growth opportunities, contract interpretation and cross-functional collaboration to realise value. You will coordinate across Commercial, Operations, Finance, Legal, Risk, Regulatory, Marketing and Digital