Executive & Governance Support Specialist

Norfolk Rivers Trust; England; On-site; GBP 30,000 - 42,000; Full time

Job summary

Norfolk Rivers Trust is seeking an Executive Support Officer to provide comprehensive governance and administrative support to the CEO, Chair of Trustees and Senior Management Team. You will coordinate Board and Committee meetings, prepare papers, take minutes and track actions, while maintaining records and improving processes.

The role also covers day-to-day administrative duties, organising meetings and events, travel, and ensuring efficient filing and digital systems across the organisation.

Qualifications

• Proven experience providing executive, governance, or senior administrative support.
• Experience coordinating meetings, preparing agendas and papers, and producing accurate minutes and action logs.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and a range of digital systems
• Ability to handle confidential and sensitive information with professionalism, integrity, and discretion.
• Excellent organisational and planning skills, with the ability to manage competing priorities and meet deadlines.
• Ability to work independently, using initiative and sound judgement to solve problems and improve ways of working.
• Excellent interpersonal and communication skills, with the ability to build positive working relationships with colleagues, Trustees and external stakeholders.

Responsibilities

• Provide high-level administrative and governance support to the CEO and Chair of Trustees, helping to coordinate priorities, communications and key activities.
• Keep governance and organisational records accurate, up to date and easy to access.
• Coordinate Board, Committee and Senior Management Team meetings, working with Trustees and Committee Chairs as needed. This will include preparing agendas and papers, taking minutes and following up actions.
• Review and improve administrative systems and processes to enhance organisational efficiency and effectiveness.
• Prepare, review, and distribute correspondence, reports, presentations and other organisational documentation using Microsoft Office applications.
• Provide day‑to‑day administrative and operational support, including organising meetings, events and travel, ordering supplies, coordinating equipment and helping with other practical tasks.
• Maintain clear and organised digital and physical filing systems.

Skills

Executive support

Governance support

Meeting coordination

MS Office

Confidentiality

Organisational skills

Independence

Interpersonal skills

Tools

Microsoft Office Suite

Job description

Norfolk Rivers Trust is seeking an Executive Support Officer to provide comprehensive governance and administrative support to the CEO, Chair of Trustees and Senior Management Team. You will coordinate Board and Committee meetings, prepare papers, take minutes and track actions, while maintaining records and improving processes.

The role also covers day-to-day administrative duties, organising meetings and events, travel, and ensuring efficient filing and digital systems across the organisation.