Executive Front Desk & Office Concierge

VWA Ltd; West End; On-site; GBP 32,000 - 39,000; Full time

Job summary

VWA Ltd, a private equity firm in London’s West End, is seeking a proactive Receptionist to act as the office lynchpin in a busy, friendly and international environment. You will meet and greet visitors, manage seven meeting rooms, issue passes, handle supplier invoices and office logistics, and support the wider team with a can-do attitude.

The role suits someone who is energetic, discreet and well organised, with excellent customer service and a professional manner.

Qualifications

• Excellent customer service and interpersonal skills, with a professional, friendly and approachable manner.
• Ideally some prior corporate front-of-house experience; adjacent customer-facing roles considered.
• Proactive, adaptable and high energy with a can-do attitude.
• Strong diary and meeting-room management and basic administrative tasks.
• Confident communicating with senior stakeholders, visitors, suppliers and contractors.
• Reliable and discreet with strong ownership and follow-through.

Responsibilities

• Meeting and greeting all visitors, confirming purpose of visit and escorting to meeting rooms.
• Managing bookings and diaries across seven meeting rooms, resolving conflicts and preparing rooms.
• Issuing and managing passes for new joiners and leavers via in-house system.
• Processing and uploading supplier invoices and maintaining records.
• Coordinating day-to-day supplier relationships including catering, recycling, and printer servicing.
• Overseeing cleaning services and stocking kitchen areas on both floors.
• Ad hoc duties, staying on your feet and addressing maintenance issues as they arise.

Skills

Customer service

Friendly demeanor

Proactive

Organisational skills

Diary management

Meeting-room management

Stakeholder communication

Discretion

Job description

VWA Ltd, a private equity firm in London’s West End, is seeking a proactive Receptionist to act as the office lynchpin in a busy, friendly and international environment. You will meet and greet visitors, manage seven meeting rooms, issue passes, handle supplier invoices and office logistics, and support the wider team with a can-do attitude.

The role suits someone who is energetic, discreet and well organised, with excellent customer service and a professional manner.