Executive Assistant to the Chief Operations Officer | London, UK

Pepperstone; London; Hybrid; GBP 35,000 - 60,000; Full time

Job summary

Join a transformative global fintech as an Executive Assistant to the Chief Operations Officer. This dynamic role requires exceptional organizational and communication skills to support the COO in managing schedules, correspondence, and travel. You'll thrive in a vibrant and diverse culture, collaborating with a passionate team across multiple time zones. Enjoy a competitive salary, flexible working options, and numerous perks including paid volunteering days and comprehensive medical insurance. If you're driven and curious, this is your chance to make a significant impact in a forward-thinking company.

Benefits

Flexible and hybrid working

Remote working option

Annual remuneration review

Employee referral bonuses

Ongoing personal development

Paid volunteering days

Company paid sick leave

Paid vacation

Employee recognition programs

Comprehensive medical insurance

Qualifications

• 3+ years' experience supporting C-level executives.
• Advanced skills in Microsoft applications.
• Strong organizational and time management skills.

Responsibilities

• Manage complex calendars and correspondence for the COO.
• Coordinate travel and events for the executive team.
• Liaise with internal and external stakeholders.

Skills

Organizational Skills

Communication Skills

Attention to Detail

Time Management

Microsoft Applications

Interpersonal Skills

Education

3+ years' experience in a similar role

Tools

Microsoft Office

Job description

Executive Assistant to the Chief Operations Officer

Executive Assistant to the Chief Operations Officer

The Pepperstone story started in 2010. We know what it's like to trade the world's markets. Our team describes us as a place for the curious and the driven, and we like to do things a little differently; as a transformative global fintech, we're digital, nimble, connected, and united in our vision to create a better way to trade.

We thrive on progress - for our clients and for ourselves. Our organizational culture is ever-evolving, vibrant, diverse, global, and results-focused. You'll find our 550+ team currently across 11 locations and 9 time zones.

The Role
The Executive Assistant provides high-level administrative, executive, and project support directly to the Chief Operations Officer. This role requires professionalism, discretion, and strong organisational skills to ensure smooth day-to-day operations. The EA acts as a key liaison between the executive, their internal teams, and external stakeholders while managing schedules, correspondence, and travel event coordination.

As our Executive Assistant To Chief Operations Officer your key responsibilities include, but not limited to:

• Manage complex calendars, meetings and correspondence, including organisation of the Executives inbox and flagging any outstanding items.

• Prepare/review reports, presentations, and meeting materials, including town hall messaging.

• Handle communications and liaise with internal and external stakeholders.

• Process expenses and maintain records.

• Manages the day-to-day operations of the UK office by coordinating with internal teams and external vendors, overseeing office supplies, events, and facilities, and ensuring smooth collaboration across departments and compliance with local procedures.

• Complex travel management of the team EMEA/LATAM business.

• Plan and manage Cyprus, London and other global office events throughout the year

• Coordinate board reports, attend departmental meetings where required, including scheduling, document preparation and action taking with follow up.

• Liaise with vendors and manage budgets where applicable.

• Provide ad hoc support to the executive's teams, including booking travel and arranging events for teams and any group travel.

• Supports the effective management of the UK office by coordinating delegated tasks across relevant teams (e.g. security with IT, landlord), and liaising with vendors to maintain smooth office operations, including supplies and end-of-year gifts.

• Assist with the onboarding process of the Executives direct reports and others as required
• Ad hoc project management and tasks as required

About you

• Excellent attention to detail
• Exceptional verbal and written communication skills
• Excellent interpersonal skills and ability to develop strong relationships
• Strong organisational/time management and ability to manage changing deadlines and work autonomously
• Ability to multitask, prioritise tasks and perform duties 'hands on'
• Advanced skills in Microsoft applications
• Experience in a fast-paced, challenging environment
• 3+ years' experience in a similar role, preferably supporting C-level executives.
• Aptitude for learning and continual development
• Highly motivated, flexible, positive people person with a strong drive to succeed
• High level of professional discretion and ability to maintain confidentiality
• Willing to work across global time zones as required.
• Ability to live the Pepperstone values.

Why you will enjoy working with us

• Competitive salary structure including company bonus scheme

• Annual remuneration review

• Employee referral bonuses for referring top talent to the company

• Genuinely collaborative and friendly culture

• Flexible and hybrid working

• Remote working option - work from anywhere for up to 6 weeks per year

• Ongoing personal development & learning opportunities

• 3 paid volunteering days per year & Workplace Giving Program

• 10 days of Company paid sick leave annually

• 25 days of paid vacation

• Employee monthly & quarterly recognition programs for outstanding performance and achievements

• Frequent events and celebrations

• Pension fund

• Employee Assistance Program & Wellbeing

• Comprehensive medical group insurance & gym discount for those who choose to enroll in medical insurance.

• Cycle to Work Scheme

More about Pepperstone

We're a regulated online Forex and CFD trading platform. With the scale of a global fintech and the agility of a start-up, we arm our clients with everything they need to take on the global markets with confidence. You will be part of a wider passionate and friendly team, and whilst things may not always go to plan, we learn quickly and move forward with impact. To learn even more visit Pepperstonecareers.com and www.linkedin.com/company/pepperstone/

We understand it's important to do due diligence on a prospective employer, and see what our team is saying on Glassdoor. We respect our team members' experiences and will never pay to remove a negative review.

Pepperstone is an equal-opportunity employer. We are passionate about building a diverse workplace and strongly encourage applications from any background.

"We are a 2025 Circle Back Initiative Employer - we respond to every applicant".

We will be reviewing applications as they come through, so if this is an opportunity that excites you, don't wait. Express your interest by clicking the apply button below as soon as possible.

Note to external agencies: While we appreciate the efforts of external recruitment agencies, we prefer to engage directly with applicants for this opportunity.

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